Joe Firmage Chairman & CEO Introduction to USWeb

Creative Design Multimedia Production Brand Development Creative Strategic Technology and Communications Consulting Strategy USWeb Expertise Technology Client/Server Legacy & Mainframe Networking & TCP/IP

USWeb: The Category Leader USWeb is the category-defining leader of Strategic Internet Services – 22 of the Fortune 100 are clients – $80 million run rate, 800+ professionals – 25 offices around the world – The only major pure-play brand in the market – The only company in every major U.S. market – A highly scalable, now proven business model

US Web’s Clients USWeb Clients

Strong Financial Progress 000s

Hypergrowth Strategy

Intrinsic Growth Enterprise Practices – Strategy Consulting – Business Applications – E-Commerce – Audience Development – ERP – Digital Media Production – Network Operations Industry Practices – Manufacturing – Healthcare & Life Sciences – Financial Services – Entertainment & Media – Consumer Products & Services

The Strategy Consulting Practice Increasing Commoditization Efficacy of IT Architecture Leading Competing Failing Risking Critical IT Efficacy Market Context

The E-Commerce Practice

Case Study - Ingram Micro Background: World’s largest wholesale distributor of computer technology products Offers 36,000 products from 1,100 suppliers Each quarter, liquidated large volumes of non-returnable discontinued inventory

Case Study - Ingram Micro Objectives: Increase margins (reduce losses) from non-returnable product Reduce dependency on “whole-lot” liquidation houses Meet needs of their reseller customer base for competitively priced merchandise

Case Study - Ingram Micro Solution: Auction Block Real-time inventory auction system to existing channel customers

Case Study - Ingram Micro Results: Expect 1,000% ROI in the first year Project pay-back in one month Reduced use of liquidators = higher margins Evolving to be an incremental revenue generator

Challenges Two dimensions of growth: organic & aggregation Integration Maturing marketplace growing rapidly Recruiting

Acquisitions Input: a totally fragmented SIS market We built the company to integrate and intrinsically grow acquired top-talent professional services firms – $40 million in infrastructure in place – Dedicated M&A team – Dedicated intergration team following 310-step integration methodology Output: one integrated market leader

USWeb Knowledge Management System USWeb Central Demo

Future Trends Transition to public networks Network outsourcing – VPN’s (IP networks) – network operations – directory and security services Internet (lightweight) based ERP Reintermediation Supersites