PPP and Outsourcing of government e-services : lessons and experience in Latvia Andris Anspoks, Adviser to the Minister of eGovernment affairs

Early days There are 2 PPP IT projects in Latvia which have born in early 90th and nobody knew at that time that this is PPP:  Enterprise register  NAIS – Latvian Legislation Database

Enterprise Register First register with electronic database Since early 90th ER Information System is operated and developed by Lursoft  No government investments  Added Pledge Register and Court Decision Register  Electronic services available for ER, public and private sectors and general public  Integrated with major public IS and European Business Register Many value added services, for example  Newspaper library  Statistics  Search capabilities

Latvian Legislation Database NAIS: database for all laws and regulations Private Information System and Service Public sector decided to use NAIS, not to create own system

No chance to replicate These are good, but not replicable examples  Different procurement regulations  EU regulations e.g. Reuse Problems:  No comprehensive Service Level Agreement

Recent PPP projects Concession agreements  1 of 14 is in IT (Bauska district WAN)  All other examples I know are in Construction Business initiative is PPP example in human capital development

Digital and Intrenet skills development Partners:  NGO (ICT industry) – LIKTA  Government Ministry of Welfare, e-Governement Secretariat, Ministry of Culture, Ministry of Regional Development  Local Municipalities Coordinate, assist, motivate, local NGO Local network  Private Training centers, sponsors

The Question Why there are no other IT/IS PPP examples?

PPP policy Ministry of Economics is responsible for PPP policy, legislation and information dissemination  Latvian Investment and Development Agency Support for PPP Consultancy Methodology Information dissemination Concession – 2nd phase of regulation development Other – no policy, no guidelines State program for facilitating of PPP No PPP in NSID Operational Programs

Conclusions Good idea always emerges from private sector  Innovation  Taking risk  Efficiency  Goals oriented

Conclusions There are no formal obstacles for PPP in any sector PPP is too complex for public sector  Public part political leadership changes too often  Very complex definitions of PPP object and contract: Terms of Reference and Partner Selection Criteria, Service Level Agreement (balanced with available money, Measurable) Key Performance Indicators (Measurable)  Complex calculations of ROI  No policy and guidelines for anything outside Concession  No guidelines for IT PPP (even in Concession such are needed)  Fear from State Audit Office (Valsts kontrole) Why you are not doing it yourself? What is ROI?... other hard questions

Thank you for attention!