© 2006 Southern California Gas Company. All copyright and trademark rights reserved Southern California Gas Company’s Data Sharing Efforts with Los Angeles.

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© 2006 Southern California Gas Company. All copyright and trademark rights reserved Southern California Gas Company’s Data Sharing Efforts with Los Angeles Department of Water and Power LIOB Meeting, June 25, 2009

2 SoCalGas and LADWP Low Income Discount Programs SoCalGasLADWP Program NameCARE Lifeline & Low Income Discount (LIDP) Benefit 20% rate discount & $15 Service Establishment Charge discount Electric & Water Discounts Lifeline - $16.51& $10 LIDP - $7.49 & $5 (up to $10) QualificationCategorical or Income qualifiedIncome qualified EligibilitySelf-certifiedVerified RecertificationEvery 2 or 4 yearsEvery 3 years starting 2009 Post Enrollment VerificationRandom or questionableNot applicable Data Sharing Permit Data sharing declaration statement on application Data sharing declaration statement starting 2009 # Estimated CARE Eligible522,000 (shared territory)522,000 Participants425,000220,000 Penetration Rate81%42%

3 Data Sharing Efforts Information exchange and nondisclosure agreement signed in December 2008 Data exchange planning meeting in February 2009 LADWP Low Income Discount application revised, in March 2009, to include a data sharing clause with other utilities that have similar low-income programs. Pilot data exchange begun in April 2009 Full-scale data exchange by June 2009

4 Data Sharing and Leveraging LADWP needs data sharing permission from customers who participated prior to March 2009 – SoCalGas to transfer all CARE participant names in the shared-areas to LADWP using a secured protocol – LADWP plans to mail an opt-out letter to customers who participating in their programs but not on CARE – LADWP will share non-opt-out customers with SoCalGas Different leveraging opportunity – Automatic enrollment for SCG – Direct mailing lead for LADWP

5 Data Exchange Pilot Results SoCalGas and LADWP exchanged the names and addresses of 600 CARE participants and 432 Lifeline or LIDP participants as a trial run in April or 20% of SoCalGas CARE participants were not enrolled in LADWP’s low income discount programs 53 or 12% of new LADWP Lifeline or LIDP participants since March 2009 were not on CARE StatusSoCalGasLADWP Not utility’s Customers6615%16227% Already in low income program28967%31663% Ineligible246%n/a Leveraging Opportunity5312%12220% Total Pilot Records432100%600100%