Kotter’s 8 Step Change Model

Eight Step Change Model Build a guiding team Create a vision for change Remove obstacles / communicate Empower action Create short-term wins Don’t let up Make change stick urgency Create

KOTTER’S MODEL - THE 8 STAGE PROCESS STEP 1 CREATE URGENCY Helping others see the need for change & the importance of acting quickly

KOTTER’S MODEL - THE 8 STAGE PROCESS STEP 2 BUILD A GUIDING TEAM Ensuring there is a powerful group, with the appropriate leadership skills, credibility & authority to guide the change process

KOTTER’S MODEL - THE 8 STAGE PROCESS STEP 3 CREATE A VISION FOR CHANGE Creating a picture of the future & how it will be different from the past

KOTTER’S MODEL - THE 8 STAGE PROCESS STEP 4 COMMUNICATE THE CHANGE VISION Ensuring everyone understands & accepts the vision

KOTTER’S MODEL - THE 8 STAGE PROCESS STEP 5 REMOVE OBSTACLES Removing the barriers to making change successful

KOTTER’S MODEL - THE 8 STAGE PROCESS STEP 6 CREATE ‘SHORT TERM WINS’ Create clear, visible success stories early in the process

KOTTER’S MODEL - THE 8 STAGE PROCESS STEP 7 CONSOLIDATE GAINS & PRODUCE MORE CHANGE – DON’T LET UP Recognise more change opportunities following the ‘quick wins’ to take full advantage of the momentum for change

KOTTER’S MODEL - THE 8 STAGE PROCESS STEP 8 ANCHOR THE NEW APPROACHES IN THE CULTURE Ensure the new ways of behaving are recognised & rewarded to embed the change into the organisational culture