SMS for a Modern Flight Training Organization Safety Management System Basics Industry Flight Training Organization (FTO) Safety Functions Integration and Structure of SMS  Value/Need Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Signal Charlie HF/SMS Seminar What is an SMS? FAA: formal, top-down business-like approach to managing safety risk. It includes systematic procedures, practices, and policies for the management of safety. Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Signal Charlie HF/SMS Seminar What SMS is...  Compliance is integral to safety management  An effective interface for safety management  SMS completes the systems approach  A set of decision making processes for senior and line management Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Signal Charlie HF/SMS Seminar What SMS is not…  A substitute for compliance  A substitute for oversight  A replacement for system safety  A requirement for a new department  $$$ for high-speed, low- drag consultants Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

SMS Purpose and Methods  Provides a systematic way to control risk, provide assurance that those risk controls are effective, and continuously evaluate the effectiveness of hazard mitigations implemented  Allows the certificate holder a formal means of meeting regulatory safety requirements (FARs) and the FAA means of evaluating management capability regarding safety performance Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Evolution of Safety Strategy Reactive (Past) Proactive (Present) Predictive (Future) Responds to events that have already happened, such as incidents and accidents Actively seeks the identification of hazardous conditions through the analysis of the organization’s processes Analyzes system processes and environment to identify potential future problems Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Four Pillars of SMS – Policy Safety Promotion Safety Assurance Risk Management Safety Policy  Safety Policy Management commitment & responsibility Safety accountabilities Key safety personnel Emergency response planning Documentation  Key Programs Just culture initiatives Internal evaluation Emergency response Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Four Pillars of SMS – Risk Management Safety Promotion Safety Assurance Risk Management Safety Policy Risk Management Hazard identification Risk assessment and mitigation Four Pillars of SMS Key Programs Safety reporting ASAP Investigations Safety review boards Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Four Pillars of SMS – Safety Assurance Safety Promotion Safety Assurance Risk Management Safety Policy  Safety Assurance Safety performance monitoring/measurement Management of change Continuous improvement of safety programs  Key Programs Aircraft data monitoring FOQA LOSA Line check program Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Four Pillars of SMS – Safety Promotion Training and education Safety communications Rewards and recognition  Key Programs CRM training TEM training Newsletters Safety awards* Four Pillars of SMS Risk Management Safety Assurance Safety Policy Safety Promotion Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Training Industry SMS Implementation Flight training program design, ops, and structures are well developed Flight Training SMS Challenge now is to blend SMS programs (new) with existing flight training structures (old) Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Existing FTO Safety Components Experienced staff Policy and procedures Qualified maintenance Modern technology Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

FTO Safety Management Personnel Very important! Trained and safety-savvy pro Safety – not a collateral duty! Desire and motivation Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Unique Characteristics of an FTO Flight Training Organization: Learning, as opposed to operational, environment Flight personnel at relatively early point in career Operational tempo pressure Instructor-student psychology Organizational financial pressures Lack of safety knowledge/culture Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Signal Charlie HF/SMS Seminar Challenges How to operate in the Edge Zone?? Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Signal Charlie HF/SMS Seminar Challenges  How much safety do these personnel really need to know?  How involved should students be in safety program?  Not trying to make all personnel safety experts – safety culture Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Signal Charlie HF/SMS Seminar FTO Policy  Sr. level management commitment  Establishment and maintenance of a true and thorough just culture  Emergency response planning/drills Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Signal Charlie HF/SMS Seminar FTO Risk Management  Hazard identification/risk management and mitigation  Event reporting (key component of safety culture)  Investigations and personnel training/education  Safety organizational structure (committees, etc.) Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Signal Charlie HF/SMS Seminar FTO Safety Assurance  Safety performance monitoring and measurement  Continuous improvement of safety programs  Modern technological initiatives: GA-FDM  Glass Cockpits  Advanced avionics ADS-B  BRS  TAA  Operational Evals (LOSA, etc.) Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Signal Charlie HF/SMS Seminar FTO Safety Promotion  Training and education  Safety publications, news- letters, emails, etc.  Safety bulletin boards  Electronic distribution of awareness  Investigation reports  Safety awards* Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Value of SMS If you think he’s expensive... wait until your organization tallies up the cost of this...  Robust SMS program is the right thing to do  Moral, legal, and ethical imperative  Impending regulatory requirement  International industry-accepted best practice Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Signal Charlie HF/SMS Seminar Conclusion FTO SMS Design and Implementation or this It doesn’t have to be like this...  Plan the program, program the plan  Train, practice, and drill  Absolute commitment from management  Incremental change  Build your culture Sept. 13-14 2012 Signal Charlie HF/SMS Seminar

Signal Charlie HF/SMS Seminar In the end... Whenever we talk about a pilot who has been killed in a flying accident, we should all keep one thing in mind. They made a judgment. They believed in it so strongly that they knowingly bet their life on it. That their judgment was faulty is a tragedy… Every engineer, flight instructor, supervisor, doctor, and contemporary who ever spoke to them had the opportunity to influence their judgment, so a little bit of all of us goes with every pilot we lose. Scott Shappell Sept. 13-14 2012 Signal Charlie HF/SMS Seminar