CAN is an unprecedented, multi-organizational partnership among some of the nation's leading nonprofits and disaster relief organizations. Working in tandem with state and local relief agencies such as VOADs, CAN is forging a new model of disaster recovery and preparedness for the United States.

Why CAN? GAO Report, December 2002 September 11: More Effective Collaboration Could Enhance Charitable Organizations’ Contributions in Disasters  “Public and private agencies could better assist survivors by coordinating and sharing information with each other.”  “Planning for the role of charitable aid in disasters could aid the recovery process for individuals and communities.”

The Coordinated Assistance Network is a partnership, lead by our steering committee

National Participating Agencies American Red Cross Boat People SOS Christian Reformed World Relief Committee Church World Service, Inc FEMA* Hands on USA Habitat for Humanity Hope Coalition America International Relief and Development Lutheran Disaster Response Mennonite Disaster Services National Alliance of Vietnamese American Service Agencies National Center for Missing and Exploited Children National Council on Aging* National Disability Rights Network National Spinal Cord Injury Foundation Presbyterian Disaster Assistance Society of St. Vincent DePaul The Salvation Army Tzu Chi Foundation ULM Relief United Methodist Committee on Relief VN Teamwork*

365 days a year CAN 2.0 tools for Long Term Recovery Groups, VOADs, Non Profits, Govt.  Client Registry- and Formbuilder CAN 2.0  Resource Database  Pilot communities have developed preparedness tools  Collaboration Tool Kit  Forums  Community Calendar  NVOAD portal –ways to share information among VOADs  Disaster specific portals  211/UW/CAN Project putting an MOU in place before the disaster…  Training year round to learn the tools

CAN is about the 4 C’s Coordination, Collaboration, Cooperation, Communication As of January 2008  Partner Agencies across the country plus National (local affiliates)  Active and Inactive Users  Agencies for Referrals all states  Resource Services for Referrals all states  Overall Clients  Client Services in all states 301 5,756 15,638 36, ,965 $10,323,208

Who CAN serves  For major disaster relief organizations - CAN is supporting a collaborative, coordinated approach to disaster relief at national and local levels.  For deployment communities - CAN is sharing experiences and successes while improving client service to create a coordinated model of response and recovery.  For communities preparing - CAN is supporting the development of models for working together and integrating services to better serve clients, particularly through VOADs and COADs.

CAN helps agencies work more effectively  Agencies have enhanced their collaborative efforts through the integrated use of CAN tools and technologies.  CAN enables organizations to more effectively match the needs of disaster clients with available resources. National 211-CAN project  A coordinated response eliminates redundant interviews with service providers, minimizing the trauma disaster clients may experience by repeatedly revisiting their painful experiences.  Effective planning in advance –coordinated assistance network aka.VOAD

Thank you Core Idea CAN VisionLink Clients Collaborating agencies ClientsAgencies To move from ad hoc collaboration at best … … to a system and engagement strategy for consistent collaboration.

Coordinated Assistance Network Components CAN Interagency Portal Vision Link Case manager LTRC or VOAD Agency system of Record Local CBO’s FEMA case presentation Affected Communities 211 Resources

What is the CAN 2.0 system?  The CAN system consists of two main databases: –Client Registry with new enhancements: where information is recorded regarding the client case management activities. –Resource Directory: a reference for services provided in your community. Resource Database Service Providers Client Registry Client Information Case Management

Features of Form Builder/CAN 2.0www.CAN.org

CAN maintains privacy  CAN handling of data is in accord with partner practices and policies  Clients can be assured of confidentiality  CAN applications use the latest encryption technology

Features of Resource Database service profilewww.CAN.Org

Goal More effective recovery thru Reduced need to retell their story to multiple agencies Ensured access to information about the broadest possible range of services Improved services thru Reduced duplication of services and benefits Increased effectiveness of client referrals Streamlined intake process Agency perspectiveClient perspective More effective recovery thru Increased collaboration among service agencies Bridging of short-term & long-term services Better identification of unmet needs and vulnerabilities Community perspective To better support disaster client recovery by improving information sharing and coordination between relief agencies.

New York City Washington DC Seattle San Francisco New Orleans Oklahoma City Community Deployments & Pilots FL Tornadoes Texas Floods MN Bridge Collapse and Wisconsin Storms Katrina California Wildfires Rita Oklahoma Storms Wilma New York Floods Alaska PR/VI 2008 Winter Storms

Visit for…  Updates and Information  Access to deployment sites  Training registration  Download CAN registration & participation documents  Access to case management resources compiled by many organizations

Features of Training page

Features of Calendar page

Features of Southern CA Wildfire Portalwww.CAN.Org

Features of Forumswww.CAN.Org

CAN - a two pronged approach to improving America’s Relief System  a nationally deployable system for use when needed, where needed, anywhere in the US and  prepared communities where planning, integration and technology combine to create a new level of readiness to respond in higher-threat areas

Your Current tools  Client Registry – ability to see a clients demographics, needs and assistance among agencies, with their permission.  Electronic document handling- to share critical documents such as death certificates or others among agencies.  Community Calendar- designed to share meeting times, training, conference calls, sorted by state or task.  Resource Database – a directory of agencies and services tied to common client needs to create easy and effective referral systems.  Knowledge sharing – a disaster specific web site designed to provide an exchange of information among agencies.  Library of Information- including documents for case management, manuals, organizing, of best practices.  And much more….

Joining CAN takes commitment…  Any organization providing disaster or emergency assistance  Able to provide adequate technology resources to communicate with other agencies electronically and to access a shared database and other internet-based tools  A willingness and ability to commit time, energy, and resources to becoming part of a coordinated system

With your involvement, CAN is more effective  Visit  Register for CAN Technology Training:  Questions about CAN contact  Participate in ongoing focus/user groups to provide feedback