© 2011 Ariba, Inc. All rights reserved. Ariba CD Investment Strategy UC

What We Heard from You Is Ariba still in the CD business? Is my Ariba investment secure? Will you be coming out with a 10r1? When will I get enhancements? We want Voice and Visibility into the enhancement process What is Ariba’s roadmap for platform updates to my ERP or Microsoft Office? Ariba needs to slow down releases – too much and too often to keep up (Hotfixes, Service Packs, etc.) We need to be able to absorb releases on our timeline, not Ariba’s © 2011 Ariba, Inc. All rights reserved. 2

Why is the CD business important to Ariba?  Growth drives investment – Asia – International – India, China, Indonesia, Australia How can you influence our strategy?  Customers drive strategy – Advisory Board (Top customers, Chief of Engineering, Chief of Product Mgt) – User groups Why should you trust us?  Actions build trust – Dedicated GM/Engineering/Product Mgt/Field Marketing/Solution optimization team – Road shows – 90-day plan © 2011 Ariba, Inc. All rights reserved. 3

Why haven’t upgraded yet?  Upgrade costs Vs switching to SAP/Oracle Why aren’t you driving more spend through Ariba? What would you like to see our R&D dollars spent on?  Platforms  New functionality  New delivery mechanisms © 2011 Ariba, Inc. All rights reserved. 4

Ariba’s Journey to the Commerce Cloud CD Customers and the Ariba Commerce Cloud Ariba’s CD Investments and Strategy Closing Thoughts Agenda © 2011 Ariba, Inc. All rights reserved. 5

Ariba’s Journey to the Commerce Cloud © 2011 Ariba, Inc. All rights reserved Ariba becomes industry leader in Spend Management Solutions 2004 Ariba consolidates the Spend Management field through acquisitions 2008 Ariba launches Commerce Cloud strategy and releases both 9r1 and 9s1 on a single platform for innovation 2010 Ariba acquires Quadrem – extends B2B Network dominance Today Ariba commits to ‘source system agnostic’ strategy – enable B2B excellence through Ariba OND, Ariba CD, and Ariba Network

Ariba’s Commerce Cloud Evolution 2000 Ariba becomes industry leader in Spend Management Solutions 2005 Ariba opens up the Ariba Network to non-Ariba CD customers 2008 Ariba launches Commerce Cloud strategy and releases both 9r1 and 9s1 on a single platform for innovation Today Ariba commits to ‘source system agnostic’ strategy – enable B2B excellence through Ariba OND, Ariba CD, and Ariba Network Ariba CD Solution) ERP Layer 1 Ariba CD Solution) ERP Layer 2 1 Ariba CD Solution) ERP Layer “Commerce Cloud” Domain Expertise Execution Support Value Enablement World’s Largest Trading Network Partner Ecosystem Multiple “on-ramps’ to the Commerce Cloud Agnostic B2B enablement Value creation through community, capabilities and technology “Commerce Cloud” SaaS Solutions

Where we’re going… © 2011 Ariba, Inc. All rights reserved. 8 Our focus is on Innovation Commerce innovation  Wherever business transacts… Business process innovation  Wherever processes run… Technology innovation  Wherever our customers are… Adoption innovation  Ease of use on demand or on- premise (“consumer-ization”) Strategic Innovation  Alignment of roadmaps to facilitate continuous improvement, predictability, and stability 2 3 Ariba Commerce Cloud 1 ERP Layer SaaS Solutions Ariba CD Solution) ERP Layer

Ariba’s Journey to the Commerce Cloud CD Customers and the Ariba Commerce Cloud Ariba’s CD Investments and Strategy Closing Thoughts Agenda © 2011 Ariba, Inc. All rights reserved. 9

How CD Customers Tap ‘the Cloud’ Today © 2011 Ariba, Inc. All rights reserved. 10 CD Procurement App “Commerce Cloud” World’s Largest Trading Network Peer Collaboration Partner Ecosystem Execution Support Value Enablement Domain Expertise App Management ACS BPCADEEnablement Community Capabilities 1 By enhancing existing CD investments with SaaS complementary goods 1 2 By tapping into the forces of community and capabilities that the Ariba Commerce Cloud affords 2 SaaS Solutions Proc. Content Invoice Pro Spend Vis Contract Pro SIPM Sourcing Pro

Ariba’s Journey to the Commerce Cloud CD Customers and the Ariba Commerce Cloud Ariba’s CD Investments and Strategy Closing Thoughts Agenda © 2011 Ariba, Inc. All rights reserved. 11

New Ariba CD Investments © 2011 Ariba, Inc. All rights reserved. 12 Appointed a General Manager of the CD business Field Market team created to organize user conferences, customer advisory meetings in order to listen to your needs Dedicated Solution Owner assigned to the CD business that will incorporate your voice into the ER process Dedicated CD engineering team investments being made to focus on the technology platform needs Provided a Customer Care program for customers with acute support needs such as during an upgrade to 9r1 or conversion to OnDemand Formed a Solution Optimization Team to provide CD customers with advice and options to consider Ariba Commerce Cloud On-premise Procurement App ERP Layer Ravi Kumaraswami VP & General Manager, On-Premise Solutions (CD)

Ariba’s Journey to the Commerce Cloud CD Customers and the Ariba Commerce Cloud Ariba’s CD Investments and Strategy Closing Thoughts Agenda © 2011 Ariba, Inc. All rights reserved. 13

Closing Thoughts Ariba is dedicated to our CD platform and committed to support our CD customers  The 9r1 version will be supported for at least five years  New CD General Manager appointed along with a dedicated engineering team and solution owner CD customers are a significant part of our Commerce Cloud strategy and Ariba is committed to working with you  We will be forming a Customer Advisory Board  We would like to meet with you directly over the next 90 days Better commerce innovation will be released for both CD and OND customers Remaining Sessions at Ariba LIVE for CD customers:  CD Roadmap and Cloud Touchpoints, 9r1 - Upgrade Success, Ask the Expert © 2011 Ariba, Inc. All rights reserved. 14 On-premise Procurement App ERP Layer Ariba Commerce Cloud

Questions © 2011 Ariba, Inc. All rights reserved. 15

© 2011 Ariba, Inc. All rights reserved. 16 “Safe Harbor” and Confidential Information Statement This information reflects the status of Ariba solution planning as of January All such information is the Confidential Information of Ariba (per the contract between our companies), and must not be further disclosed, as stated in the confidentiality clause of that contract. This presentation contains only intended guidance and is not binding upon Ariba to any particular course of business, product strategy, and/or development. Its content is subject to change without notice. Ariba assumes no responsibility for errors or omissions in this document. Ariba shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials.

© 2011 Ariba, Inc. All rights reserved. Ariba CD Investment Strategy UC