Goal 2.02
designed so employees can do their job efficiently designed so customers can enjoy their dining experience without distraction 1. Balance 2. Menu 3. Turnover rate 4. Traffic Paths 5. Bypassing 6. Production space 7. Layout of work areas
dividing space to meet the customer’s and preparation staff’s needs maximum number of tables in dining area but also need a kitchen big enough to serve all the customers efficiently
menu design- most important need appropriate equipment, storage space, and work surface to make all menu items
average number of times a seat will be occupied during a block of time ex: the average customer takes 20 minutes for breakfast so adding in the time to prep the table in between customers the turnover rate is 2 ½ times per hour. higher turnover=more tables close together+extra staff to take care of all the tables
how people and materials move within a foodservice operation balance between keeping traffic paths to a minimum but make them wide enough for movement of equipment and people do not want to waste space
happens when people or materials must walk or be moved past unrelated stations during foodservice work stations need to be laid out in a logical sequence keep to a minimum cut vegetables then passed to be grilled should not pass through the baking station (interrupts the workflow)
amount of space allowed for food production depends on the type and size of the facility must be divided into necessary areas (storage, food prep, dishwashing, etc)
designed to limit necessary movement of people and goods saves time, money, and energy easy maintenance and inventory access safe and productive environment flexible work process protect equipment from damage
standard procedures 1. Unlock everything (doors, freezers etc) 2. Turn on lights and equipment. 3. Inspect the facility for cleanliness. 4. Make sure all work areas are manned.
standard procedures 1. Lock everything. 2. Supervise the cleaning of the restaurant. 3. File and fill out daily paperwork. (guest checks, credit card machine, balance the cash drawer, writing the bank deposit, cash out tips, equipment and service records) 4. Set security measures. 5. Turn off lights.