Knowledge and Performance using Inter-Organizational Systems

Introduction Eoin Whelan and I are each conducting a seminar on different aspects of the same subject. Eoin and I examined our work, looked for common themes. –the relationship between knowledge transferred through IOS and performance Formal Teams versus Informal Communities Today’s seminar: –Knowledge –Knowledge and IOS –IOS and Formal Teams –Performance in Inter-Organizational Virtual Teams (IOVT) –Creativity

Knowledge Knowledge creation –Significance of new knowledge Resource based view of the firm Knowledge based view of the firm –Source of competitive advantage –Knowledge created within a firm is difficult to imitate. Organizational Knowledge –Stored in procedures, routines, rules –Socially constructed - rests in human resources –Groups integrate individual knowledge to create collective knowledge

Knowledge in Teams Individual and social knowledge Types of individual knowledge: –tacit –explicit –Implicit –New knowledge created through mix of tacit and explicit knowledge Knowledge Transfer Knowledge Integration

Knowledge and IOS What are IOS? Sharing Knowledge across IOS –Inter-organizational considerations –Technological considerations Tacit, explicit, implicit transfer Knowledge Integration and IOS

Knowledge in Inter-Organizational Virtual Teams IOS and Formal Teams: Inter-Organizational Virtual Team –Formal Teams –Sharing knowledge using communications technologies –Knowledge Integration

Performance in IOVT Performance in VT –Comparison with traditional team performance –Comparison with traditional team satisfaction Performance in IOVT –What does performance mean for this type of team? –Innovation Creativity and Innovation

Creativity Perspectives on creativity –Individual, Team, Organizational –Process v. Output Team Creativity Knowledge Integration and Creativity Virtual Teams and Creativity

Research Methods Creativity Models Research Question –How does Inter-Organizational Virtual Team behavior affects team creativity? Research Methods