Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary.

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Presentation transcript:

Technical Workshop Ashwin Jayapaul James Harvey

Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary

Upgrade instructions (1) Minimum System Requirements (2) Reference: administrators/installation/upgrading-triaster-server-131-onwards (1) administrators/installation/upgrading-triaster-server-131-onwards diligence/what-are-the-minimum-system-requirementshttp://knowledgebase.triaster.co.uk/help-for-it-administrators/it-administrator-due- diligence/what-are-the-minimum-system-requirements (2) Upgrading your Triaster Server

Upgrade the software: - Installing Process Navigator - Installing Triaster Software

Upgrading your Triaster Server Installing to another drive

Upgrading your Triaster Server Triaster Service account

Upgrading your Triaster Server - Check the homepage

Upgrading your Triaster Server - Run a publish

Key Information Folder structure

Key Information Triaster Server 2011 configuration utility Settings.xml

Key Information Permissions - Web sites - Process Mappers - Library Administrators Reference:

Key Information Triaster Services - Triaster Alert Server Triaster Improvement Workbench Server Triaster Publication Server Triaster Task File Server Triaster Token Server 2011

Key Information Activation - Process Navigator - Triaster Server - Web Activation - Server Activation

Troubleshooting My library is not displaying

Troubleshooting My library is not displaying - Permissions - ASP.NET version/registration - Compatibility View - VML

Troubleshooting My site is not publishing

Troubleshooting My site is not publishing - Services - Logs

Troubleshooting Error when opening Visio

Troubleshooting Error when opening Visio - Bitness

Troubleshooting Process Navigator / Add-ins menu is missing

Troubleshooting Process Navigator / Add-ins menu is missing - Configuration - Service packs

Technical Workshop Thank you… Any Questions? Don’t forget to tweet! #triaster

What’s next? Business Track: Successfully delivering a Useful, Usable and Used Triaster Process Library with Paul Elson-Vining, Julie Savage & Joel Evans Technical Track: A glimpse of the future with Andrew Ridgeley and Chris Mawdsley #triaster Triaster Conference 2014