Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA and MNA 1

Outcome  Presenters will be effective in facilitating webinars to help learners achieve desired outcomes.  Outcome statement: 100% of participants will identify one strategy that will help them facilitate webinars to help learners achieve desired outcomes. 2

Disclosures  Requirements for successful completion: Participate in the entire webinar, complete and submit evaluation data  Conflict of interest (COI): There is no COI for any planner or presenter involved with this activity.  Provider Statements:  Ohio Nurses Association is accredited as a provider of continuing nursing education by the American Nurse Credentialing Center’s Commission on Accreditation.  Montana Nurses Association is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. 3

Please Have Available  A pen and piece of paper OR  The “notes” pad of your smart device OR  A word doc where you can jot notes as you listen 4

Getting to Know You  Have you participated in a webinar as a learner? 1. Yes 2. No 5

Participating in a Webinar  What do you like best? 1. Easy access and no travel time 2. Ability to focus on content without distractions of the setting 3. Ability to listen and also do other things 4. None of these 6

Participating in a Webinar  What do you like least? 1. Boring to just listen to content 2. Hard to keep focused 3. Technological issues 4. Other 7

Have You Facilitated a Webinar? 1. Yes 2. No 8

Common Thoughts: Facilitating  I can do it in my jammies!  I’m not sure how to pace the content  I can’t get feedback from my learners  It’s quicker and easier than teaching a “real” class 9

Write it Down  What is your biggest concern / fear / source of anxiety about facilitating a webinar? 10

Tips  Reflect on what works for you  Keep you eye on the outcome  Consider the importance of learner engagement  Leverage the technology  Remember that the focus is the education, not the modality! 11

Developing Content Slides  Select a font and type size that are easy to read. Typically, titles should be 36-40, and content items should be no less than  This is 40  This is 26  This is 18 12

Developing Content Slides  Avoid “busy” slides – if you need to tell people “you probably can’t see this”, you probably shouldn’t use the slide  Hint:  Maximum 6 items  Maximum 6 words per item 13

Developing Content Slides  Avoid colors that are hard to see when projected or printed  Background color  Word color 14

Developing Content Slides  Use bullet points for key issues  Focus on themes, embellish with your comments  Don’t read slides!! (If there’s not much there, you can’t!) 15

Developing Content Slides  Are you redundant?  Can the learner get all the content by reading the slides?  What does your sharing add?  Story-telling is powerful! 16

Developing Content Slides  Include plenty of “white space” on your slides  Content is easier to see  Learners stay focused  Choose appropriate pictures 17

Developing Content Slides  Respect copyright laws!  Don’t use copyrighted pictures, diagrams, charts, or other materials without written permission  Maintain written permission in the activity file  OK to use quotes with attribution 18

Write It Down  What one strategy will you use to develop your slides in a way that helps you effectively facilitate a webinar? 19

Developing Content Slides  Some animation and transitions are ok  You can make learners sea-sick if you’re not careful  Too much movement distracts from the content 20

Developing Content Slides 21

Developing Content Slides  Flying images can be distracting – or can make a point 22

Developing Content Slides  Transitions between slides can be smooth – or choppy  Typically, less is better 23

 Like this… 24

 Or this… 25

 Or even this.. 26

Something to Think About  Developing slides for a webinar is the same as developing slides for a “live” presentation. 1. Yes 2. No 3. Why are you asking this question? 27

Delivering Your Message  Prepare as if it were “real”  Picture yourself “in front” of the audience  Consider practicing in front of a mirror  Pace yourself comfortably  Don’t read!  Give yourself time to breathe – and think 28

Getting Learners Involved  Insert frequent reflection questions. Tell the learner at the beginning of the session that you will be doing this.  What do you think is the most important attribute of a good leader? 1. Listening 2. Directing 3. Setting goals 4. Providing information 29

Getting Learners Involved  After asking the question – STOP!  Give the learner time to think.  Silence is VERY HARD on a webinar – but it’s important!  How long? 30

Getting Learners Involved  Use the chat box  Plan a dialogue rather than a monologue  Consider twitter  Other options 31

Write It Down  What is one way you plan to use to actively engage learners in the webinar experience? 32

Developing Content Slides  Check with an experienced colleague if you need help  Content  Formatting  Delivering  Other 33

Getting Learners Involved  Consider flipped classroom experience with pre-work  Have them complete relevant assignments during your session  Suggest having a pen / paper handy  Will participants will have a copy of your slides? 34

Completing Your Preparation  Practice!  Time yourself – content should be minutes  The biggest tendency is to go too fast  Think and act like you’re having a conversation 35

References and Resources  Books, articles, web sites  Preferably within past 3-4 years unless classics  Can be smaller font than content slides  Can use 2-3 slides for this 36

All Done!  Outcome  Participants will be effective in facilitating webinars to help learners achieve desired outcomes.  Are you??? 37

38 Area of Focus About the Same Somewhat better Lots better Developing Slides 123 Sharing Content 123 Engaging Learners 123 Rate Yourself Maximum Score: 9 Your Score:

Share Your Results  Was Your Final Score: –

Reference  McGowan, B. (2015). The rise and stall of elearning. Journal of Continuing Education in Nursing 46(7), pgs

Thank You For Your Participation  For follow-up or additional questions, please contact: Pam Dickerson, PhD, RN-BC, FAAN Director of Continuing Education, Montana Nurses Association