Being All Ears Being All Ears Listen and Decode Listen and Respond Listen and Complete Listen and Judge Listen and Read Listen and Match

Tom Williams arrives at Chang dong Airport. He calls his friend, 1 ( Dr. Nan, Dr. An, Dr. Wan). His friend is surprised by his 2 ( late, early, punctual) arrival. She is going to pick him up at the 3 (airport, hotel, office). Then she is going to take him to the 4 (hotel, department, company), which is just a 5 (five-minute, ten-minute, fifteen-minute) walk to the school. Listen and Decode 1. Listen to Dialogue 1 and decode the message by finding the correct choices in the brackets according to what you hear. Tom Williams arrives at Chang--dong Airport. He calls his friend, 1 ( Dr. Nan, Dr. An, Dr. Wan). His friend is surprised by his 2 ( late, early, punctual) arrival. She is going to pick him up at the 3 (airport, hotel, office). Then she is going to take him to the 4 (hotel, department, company), which is just a 5 (five-minute, ten-minute, fifteen-minute) walk to the school. Tom Williams arrives at Chang--dong Airport. He calls his friend, 1 ( Dr. Nan, Dr. An, Dr. Wan). His friend is surprised by his 2 ( late, early, punctual) arrival. She is going to pick him up at the 3 (airport, hotel, office). Then she is going to take him to the 4 (hotel, department, company), which is just a 5 (five-minute, ten-minute, fifteen-minute) walk to the school.

Listen and Respond 2.Listen to the dialogue again, and then answer the following questions orally. 1)Whom did Tom want to speak to? 2)Where is Tom from? Dr. An. Miami University.

Listen and Respond 3) Why wasn ’ t Dr. An there to meet Tom at the airport? 4)How was Tom ’ s trip? He took the earlier flight. Very nice.

Listen and Respond 5)Where did Dr. An drive Tom to, the hotel or the school? The hotel. SCRIPT

Listen and Complete 3.Now listen to Dialogue 2 and then complete the following statements. 1)The caller is __________. 2)He wants to speak to ___________. 3)His phone number is _____________. 4)He made the call for _____________________ ______. Mr. Harp Mr. Ross changing an appointment changing an appointment

Listen and Judge 4Now listen to the dialogue again and decide whether the following statements are true or false. Write T/F accordingly. 1)Mr. Ross is the manager of ABC Co. 2)Mr. Harp had an appointment with Mr. Ross. 3)Mr. Harp wanted to postpone the appointment until tomorrow morning. 4)Mr. Harp wanted Mr. Ross to call him back at 9 A.M. F T T F SCRIPT

Listen and Read 5.Now listen to something more challenging ---- a passage with some blanks for you to fill in. The words in the brackets will give you some hints. A glance beforehand at the word list provided below will be of some help to you.

A Telephone Message Have you ever taken 1 (what?) __________________? Did you have the chance to pass a message to a person after you had received a call for him? Have you ever written 2 (what?) ________? Communicating by 3 (what?) _______ is a skill you need both 4 (where?) __________ and on the job. Whether the message you take is 5 (what kind?) __________ or job related, there are certain 6 (what?) ______ you must know. First, you must know what information 7 (what) __________ should carry. a telephone message a memo phone at home personal skills a message Listen and Read

How do you decide this? Ask yourself what you would like to know if you got a telephone message. What do you 8 (do what?) ________ when someone says “ Anne called ” ? The message “ Anne called ” has already told you 9 (what?) __________. You might ask, “ What did Anne want? ” or 10 (what else?) ____________________ Not everyone leaves a message, especially 11 (who?) _______________. Sometimes people just call. But the person who wasn ’ t in to answer the call may still have 12 (what?) __________. He or she not only wants to know who called but also 13 (what?) ______________. Sometimes 14 (who?) _______________ may leave a telephone number. This person wants you to know how to 15 ( do what?) ______ him or her. expect who called “ What was the message? ” “ What was the message? ” friends and family questions when they called the person calling the person calling reach reach Listen and Read

Listen and Match Column A If you are going to take a message, you must know certain The person who asks you to take a message may leave you his telephone number because he wants you to know Column B a.numbers. b.skills. c.tasks. d.persons. a.who he is. b.when he is in. c.why he calls you. d.how to reach him. 6. Listen to the passage again and match the information in Column A with the choices in Column B. 6. Listen to the passage again and match the information in Column A with the choices in Column B. b b SCRIPT

Dialogue 1 Secretary: English Department. Can I help you? Tom: Good morning. May I speak to Dr. An? Secretary: One moment, please. An: Hello, Dr. An here. Tom: Hello, Dr. An. This is Tom Williams from Miami University. An: Oh, Tom. You ’ ve arrived at Changdong Airport, haven ’ t you? Tom: Yes. I took the earlier flight. An: How ’ s your trip? Tom: Very nice. An: Would you please wait there and I ’ ll go and pick you up? Tom: OK. By the way, where do you take me to first? The hotel or your department? Tom: OK. By the way, where do you take me to first? The hotel or your department? An: To the hotel, so you can have a little rest first. Tom: Thank you. Is the hotel far away from your school? An: No. Just a ten-minute walk. Tom: That ’ s wonderful. An: See you later. Tom: See you.

Dialogue 2 Miss Jing: Hello. ABC Co. Can I help you? Larry Harp: Hello. May I speak to Mr. Ross, the Manager ? Miss Jing: I’m sorry. He’s not here right now. Would you like to leave a message? Larry Harp: Yes. This is Larry Harp. I have an appointment with Mr. Ross for tomorrow morning at 9:00. I need to change the appointment. Please have him call me. Miss Jing: Would you spell your last name for me, please? Larry Harp: Harp. H-A-R-P. Miss Jing: What’s your phone number, Mr. Harp? Larry Harp: Miss Jing: ? Let me be sure I have the correct information. You want to change your appointment for tomorrow morning and you want Mr. Ross to call you back. Larry Harp: Right. Miss Jing: OK, I’ll give him the message. Larry Harp: Thank you. Goodbye. Miss Jing: Bye. SCRIPT

Passage A Telephone Message  Have you ever taken a telephone message? Did you have the chance to pass a message to a person after you had received a call for him? Have you written a memo?  Communicating by phone is a skill you need both at home and on the job. Whether the message you take is personal or job related, there are certain skills you must know. First, you must know what information a message should carry. How do you decide this? Ask yourself what you would like to know if you got a telephone message. What do you expect when someone says, “Anne called”? The message “Anne called” has already told you who called. You might ask, “What did Anne want?” or “What was the message?” Not everyone leaves a message, especially friends and family. Sometimes people just call. But the person who wasn’t in to answer the call may still have questions. He or she not only wants to know who called, but also WHEN they called. Sometimes the person calling may leave a telephone number. This person wants you to know how to reach him or her. SCRIPT