1 By Raweewan Sriprom Learning Center True Corporation 17 August 2005 How to Apply e-Learning to People Development

2 Good Afternoon Raweewan Sriprom Learning Center True Corporation How to Apply e-Learning to People Development Present By

3 1.People Development to Achieve Business Goals 2. How to Apply e-Learning to People Development 3. Real Life of e-Learning Implementation 4. Conclusion 5. Questions & Answers Topics

4 L Solution Provider Integrated Services Provider People Development to Achieve Business Goals POTS To continuously develop capability and enable career growth of TRUE’s people in order to strengthen individual and organizational performance through competency-based development approach. Life Style Enabler

5 Data Competency Level 4 Basic Data Com, Basic Telephony Internet, Product Knowledge Data Com & Networking PC HW / SW / OS Wireless, DSL, TCP/IP VOIP, LAN/WAN Level 1 Level 2 Level 3 Departme nt EngITCSMHR Level 4X Level 3X Level 2XXX Level 1XXXX Knowledge Matrix

6 Class Room Training Reading Book Coaching Exam Self Learning E-Library Coaching Tools On-line Test 2. How to Apply e-Learning to People Development Leverage e-Learning as a delivery system Sourcing and developing appropriate course content Implement in large scale training Link to business strategies

7 2.1 e-Learning Contents ADSL Connection VDO On-demand Data Communication Live Broadcast Lotus Notes Internet Demonstration of e-Learning

8 Intranet Learner 1 Learner 2 Learner 3 Learner Profile Tracking Training History Learning Management System LMS Servers Content A Content B Content C Content Servers E-Learning Content 2.2 Learning Management System (LMS)

9 2.2 LMS Screen Demonstration of LMS

e-Library Screen Demonstration of e-Library

Coaching Tools Implement e-Learning as a coaching tools Convergence of e-Learning and Knowledge Management

On-line Test Examination Self Test On-line Test Samples LAB Simulator Samples Demonstration of On-line Test ADSL HWDiag

13 3. Real Life of e-Learning Implementation Develop e-Learning strategies and interventions that support training needs Focus on ‘one stop’ and ‘self service’ learning Acknowledge to complain and resistance Change learning behavior Convergence between e-Learning and knowledge management

14 4. Conclusion Does it matter that traveling by train saves you money if the train doesn’t take you where and when you want to go?

15 5. Question & Answer

16 being true together