Facilitation Keeping the LEAN cogs turning Suzanne Lamb, Human Resource Development, New Hampshire National Guard.

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Presentation transcript:

Facilitation Keeping the LEAN cogs turning Suzanne Lamb, Human Resource Development, New Hampshire National Guard

Form Perform Team development in a time crush

Quick Storm and Norm Create a positive first impression Start building a relationship – Share experience – Share history Establish expectations

Facilitators guide the process Yes!

Facilitator skills Be curious! Stay neutral Know the process Know yourself Address conflict Keep moving forward

From the Lamb Book of Best Practices Ground rules are optional Be comfortable with silence Remove people from the equation Never criticize, question Know when to move on

QUESTIONS? Facilitation