1 Academy of Aerospace Quality The Vision for NASA’s academic community Brian Hughitt NASA Headquarters Office of Safety and Mission Assurance

2 To feel connected to NASA’s vision

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4 To feel excited and proud to be part of the NASA family

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6 To understand the indispensable role that Quality Assurance plays towards achieving mission success

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8 To have a passion for quality assurance and pursue the highest levels of technical excellence

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10 Quality is the condition of meeting design requirements that satisfy customer objectives for safety, performance, reliability, maintainability, etc.

11 NASA missions cannot succeed if requirements are not complied with

12 NASA personnel are not safe if requirements are not complied with

13 Quality Assurance is the discipline to assure that requirements are complied with

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16 Quality Roadmap Establish and Document Requirements Assure Compliance with Requirements (Technical/Safety/Quality) Organization Government Performing Work (Contracting Agent) Quality System Requirements Government Contract Quality Assurance AS9100 NPR Prevention Detection/ Prevention Detection/ Correction Correction

17 - Quality Roadmap - Assuring Compliance Organization Performing Work Prevention Detection Workmanship Data Analysis Audits Process Control NDT Documentation Inspection Training Tests Calibration Root Cause Design Control Record Review Documt Control Receipt Inspect Configuration Mgt Source selection Customer (Contracting Agent) Prevention Detection Data Analysis Record Review Training Product Inspection Pre-award Process Witness - Document Rev NDT - Q. Sys Survey Quality Sys Audit Purchase Control GMIPs Risk Assessment Receipt Inspection Design Control

18 NASA Quality Policy Risk Informed / Risk Based Mitigate risks associated with noncompliance. Determination of risk considers the likelihood of noncompliance and the consequences associated with noncompliance Continuously reevaluated and adjusted based on changes to risk factors. Determination of risk considers the maturity, complexity, criticality, importance and value of work performed, as well as past performance.

19 The quality system provides assurance that all requirements are complied with- those that matter a lot and those that don ’ t matter much. For highly complex and critical operations, there are MANY requirements that matter a lot. NASA = HIGHLY CRITICAL AND COMPLEX Don ’ t waste your time assuring requirements that don ’ t matter much. Be deliberate, be watchful, be smart. Careful planning and measurement of risk is the inviolable first step before quality program execution.

20 Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives. William A. Foster