Chapter 15 Change Agent

Leadership Theories Transformational Leadership –Clearly communicate a vision –Empower work group to accomplish goals –Provide mentoring to staff

Leadership Theories Servant Leadership is based on caring behavior and teamwork –Listening –Empathy –Healing –Awareness –Persuasion

Leadership Theories Servant Leadership –Conceptualization –Foresight –Stewardship –Commitment to growth of people –Building community

Covey’s Seven Habits of Effective Leadership Be proactive Begin with end in mind Put first things first Think win-win

Covey’s Seven Habits of Effective Leadership Seek first to understand, then to be understood Synergize Sharpen the saw

The Learning Organization An organization that is continually expanding its capacity to create its future

Change Theories Lewin’s Force Field Model –Driving and restraining forces Lippitt’s Seven Phases of Change Table 15-1 Bauman’s five requisites for implementing change

Change Theories Quinn’s three paradigms of organizational life –Technical, transactional, and transformational –Transformational paradigm identifies the true leader –First order and second order change

Complexity/Chaos Theory Change and creativity cannot occur without experiencing some chaos Instability is actually desirable within a system or organization –Fosters change and higher levels of functioning

Motivational Theories Herzberg –Hygiene factors –Motivational factors

Three Factor Theory of Human Motivation in the Workplace Equity Achievement Camaraderie

Three Factor Theory of Human Motivation in the Workplace

Transtheoretical Model of Behavior Change Pre-contemplation Contemplation Preparation Action Maintenance Relapse