Outsourcing in the 21st Century CHAPTER 19 Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

Slides:

Advertisements

Similar presentations

Outsourcing in the 21st Century

Advertisements

THE SYSTEMS DEVELOPMENT LIFE CYCLE (SDLC)

Entry Strategy Chapter 12.

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. BUSINESS DRIVEN TECHNOLOGY Chapter Fifteen: Outsourcing Collaborative Partnerships.

BUSINESS DRIVEN TECHNOLOGY Outsourcing Collaborative Partnerships

COMPONENT-BASED DEVELOPMENT

McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Chapter 6 Systems Development: Phases, Tools, and Techniques.

The Outsourcing Process

Chapter 6 SYSTEMS DEVELOPMENT Phases, Tools, and Techniques

© 2003 The McGraw-Hill Companies, Inc. All rights reserved. Project Analysis and Evaluation Chapter Eleven.

© 2003 The McGraw-Hill Companies, Inc. All rights reserved. Credit and Inventory Management Chapter Twenty-One.

PROJECT MANAGEMENT AND OUTSOURCING

© 2003 The McGraw-Hill Companies, Inc. All rights reserved. Working with Financial Statements Chapter Three.

4. Economic Effficiency Efficiency Equity Market system Social cost – External cost Public goods – Private cost.

© 2003 The McGraw-Hill Companies, Inc. All rights reserved. Financial Leverage and Capital Structure Policy Chapter Seventeen.

© 2003 The McGraw-Hill Companies, Inc. All rights reserved. Raising Capital Chapter Sixteen.

1 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright STRATEGIES FOR COMPETING IN GLOBALIZING MARKETS CHAPTER 6.

© 2003 The McGraw-Hill Companies, Inc. All rights reserved. Net Present Value and Other Investment Criteria Chapter Nine.

© 2003 The McGraw-Hill Companies, Inc. All rights reserved. Short-Term Finance and Planning Chapter Nineteen.

© 2003 The McGraw-Hill Companies, Inc. All rights reserved. Long-Term Financial Planning and Growth Chapter Four.

© 2003 The McGraw-Hill Companies, Inc. All rights reserved. Interest Rates and Bond Valuation Chapter Seven.

© 2003 The McGraw-Hill Companies, Inc. All rights reserved. Risk Management: An Introduction to Financial Engineering Chapter Twenty- Three.

McGraw-Hill/Irwin ©2008 The McGraw-Hill Companies, All Rights Reserved CHAPTER 12 PROJECT MANAGEMENT AND OUTSOURCING.

Chapter 6 Systems Development: Phases, Tools, and Techniques

CHAPTER 9: LEARNING OUTCOMES

© 2003 The McGraw-Hill Companies, Inc. All rights reserved. Return, Risk, and the Security Market Line Chapter Thirteen.

Chapter 1 Introduction Chapter 1 McGraw-Hill/Irwin© 2005 The McGraw-Hill Companies, Inc. All rights reserved.

What is Outsourcing? Process Of subcontract a business function to an external third party Based on a contract: Term: 3-5 years or 10 years Service descriptions.

Third Party Logistics (3PL)

Human Resource Management Gaining a Competitive Advantage

9-0 Net Present Value and Other Investment Criteria Chapter 9 Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

Chapter 6 Copyright © 2011 by Nelson Education Ltd. 1 Prepared by Norm Althouse University of Calgary Prepared by Norm Althouse University of Calgary.

CHAPTER 11 SYSTEMS DEVELOPMENT AND PROJECT MANAGEMENT Modified by Prof. V. Yen.

SYSTEMS DEVELOPMENT AND PROJECT MANAGEMENT: CORPORATE RESPONSIBILITY

CHAPTER OVERVIEW SECTION 9.1 – Developing Enterprise Applications

Chapter 11 McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.

McGraw-Hill-Ryerson ©2011 The McGraw-Hill Companies, All Rights Reserved CHAPTER 10 Developing Information Systems Opening Case: Canadian Youth Design.

PowerPoint Presentation by Charlie Cook Gordon Walker McGraw-Hill/Irwin Copyright © 2004 McGraw Hill Companies, Inc. All rights reserved. Chapter 7 Partnering.

McGraw-Hill/Irwin © 2008 The McGraw-Hill Companies, All Rights Reserved Chapter 18 Outsourcing in the 21 st Century.

© 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license.

The Management Process Today

Information Systems Development

Chapter 15 Outsourcing.

McGraw-Hill/Irwin © 2004 The McGraw-Hill Companies, Inc., All Rights Reserved.

Systems Development and

Business Driven Technology Unit 5 Transforming Organizations Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution.

McGraw-Hill/Irwin ©2009 The McGraw-Hill Companies, All Rights Reserved Business Driven Information Systems 2e CHAPTER 11 SYSTEMS DEVELOPMENT AND PROJECT.

Outsourcing. Outsourcing – an arrangement by which one organization provides a service or services for another organization that chooses not to perform.

Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin CHAPTER NINE SYSTEMS DEVELOPMENT AND PROJECT MANAGEMENT CHAPTER.

Business Driven Technology Unit 5 Transforming Organizations Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin.

Chapter 18 Make or Buy, Insourcing and Outsourcing.

McGraw-Hill/Irwin Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. Chapter 13 Financial Industry Structure.

Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Chapter 04 Managing in the Global Environment.

International Business 9e By Charles W.L. Hill McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved.

McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies, Inc., All Rights Reserved. Chapter 9 Delivery.

PROFESSIONAL EMPLOYER ORGANIZATION (PEO) HR OUTSOURCING Copyright © 2014 by the McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

Carnegie Mellon University © Robert T. Monroe Management Information Systems Acquiring IS Capabilities II: Outsourcing Management.

McGraw-Hill/Irwin © 2012 The McGraw-Hill Companies, All Rights Reserved Chapter 6: Scale Economies, Imperfect Competition, and Trade.

Make or Buy, Insourcing and Outsourcing

McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies, Inc., All Rights Reserved. Chapter 5 Make or Buy, Insourcing and Outsourcing.

McGraw-Hill/Irwin © 2003 The McGraw-Hill Companies, Inc., All Rights Reserved. Example 1-Ad A.

Part 1 The Nature of Staffing Chapter 1: Staffing Models and Strategy McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc., All Rights.

11 ADM2372 Management Information Systems (MIS) Chapter 10 – Part I Systems Development Chapter 10 – Part I Systems Development.

Outsourcing - A Boon For Small Businesses

CHAPTER 9: LEARNING OUTCOMES

Strategic Outsourcing (on OLC)

Strategic Outsourcing

Presentation transcript:

Outsourcing in the 21st Century CHAPTER 19 Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin

LEARNING OUTCOME Describe the advantages and disadvantages of insourcing, outsourcing, and offshore outsourcing. 19-2

OUTSOURCING PROJECTS Insourcing (in-house-development)—A common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems Outsourcing—An arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house 19-3

OUTSOURCING PROJECTS 19-4

OUTSOURCING PROJECTS Reasons companies outsource: 19-5

OUTSOURCING PROJECTS Onshore Outsourcing—Engaging another company within the same country for services Near-shore Outsourcing—Contracting an outsourcing arrangement with a company in a nearby country Offshore Outsourcing—Using organizations from developing countries to write code and develop systems 19-6

OUTSOURCING PROJECTS Factors driving outsourcing growth include: –Core competencies –Financial savings –Rapid growth –Industry changes –The Internet –Globalization 19-7

OUTSOURCING PROJECTS 19-8

OUTSOURCING BENEFITS Outsourcing benefits include: –Increased quality and efficiency –Reduced operating expenses –Outsourcing non-core processes –Reduced exposure to risk –Economies of scale, expertise, and best practices –Access to advanced technologies –Increased flexibility –Avoid costly outlay of capital funds –Reduced headcount and associated overhead expense –Reduced time to market for products or services 19-9

OUTSOURCING CHALLENGES Outsourcing challenges include: –Contract length 1.Difficulties in getting out of a contract. 2.Problems in foreseeing future needs. 3.Problems in reforming an internal IT department after the contract is finished. –Competitive edge –Confidentiality –Scope definition 19-10