Release Preview Select2Perform ™ Enhancement Release Release Date: August 1, 2009 Audio Conferencing (USA): (1) Audio Conferencing (UK): Audio Conferencing (AU): (02) Participant Code: Audio PIN: To hear the Conference Audio on your PC, please select “use Mic & Speakers” Werner Wingen, Product Management Randy Kraemer, Product Management

2 Agenda PreVisor enhancement/release process Overview of upcoming release Walk-through/preview of release Q&A

3 PreVisor Enhancement Release Process PreVisor Release Schedule: January, April, July, October (adjustments to schedule may occur from time to time) Release Focus Includes enhancements suggested by our customers Usability and consistency on Corporate and Test-taker side Productivity: Feature/Function Enhancements New or updated Job Templates and Assessments System Configurability Options Customer Communication Customer communication 4+ weeks prior to release Preview Webinar Release Bulletin / Documentation PreVisor Technical Support fully trained

4 PreVisor Enhancement Release Process Impact on customer/user experience? Detailed PreVisor QA Testing Process Almost all releases are fully transparent (no impact on users and system) - unless otherwise specified - Current jobs and assessments User training Third-party product integration Browsers and Operating Systems

5 Summary of Enhancements “at a glance” Enhancements Usability improvements + Display options Feature/ Function Enhancements Configurable? By Whom? Add Job Favorites when creating Job √ No More Job information when managing favorites √ No Maximum favorites raised from √ No Improvements to Job creation and administration pages √ No Search jobs by test name √ Yes (Customer) Improvements to reporting √ No eScore is a company setting √ Yes (PreVisor) Candidate experience enhancements √√ No

6 Live Product Preview

7 Candidate Experience Changes Eliminated a transition page between tests Sending login and password to candidate upon registration Custom message for inactive jobs and Response re- use

8 Other Improvements… NEW Assessments: Global Cognitive Index (GCI) with ConVerge Contact Center Virtual Scenario bi-lingual Spanish Spoken Language Assessment: English + Spanish Multitasking Ability PreVisor Sales Suite (7 Job Titles) PreVisor Retail Suite (8 Job Titles) PreVisor Banking Suite (11 Job Titles) PreVisor Contact Center Suite (11 Job Titles) Including: At Home Agent Solution MS Excel 2007 Simulation (Full Version) Interview Product Enhancements Look and Feel of the Interview Guide Additional Guide Configuration Options

9 Q&A