Leadership Challenge Leadership Practices Inventory Sue Soy – February 2008

James M. Kouzes & Barry Z. Posner The Leadership Challenge Kouzes and Posner team 25 years of research Five practices

The Five Practices Model the Way Inspire a Shared Vision Challenge the Process Enable Others to Act Encourage the Heart

Model the Way Open and honest Seek improvement Develop trusting interactions Do what you say you are going to do Live Values – those to live and act by

Inspire a Shared Vision Share and Inspire Spur others to action Fit multiple dreams into the vision for the future Develop a common vision ASPIRE – Breathe

Challenge the Process Change and Grow Be open to change Experiment Exercise courage and take risks Know that incremental change is challenging

Enable Others to Act Share and Collaborate Determine cooperative goals Provide choices Strengthen each other as we work Inspire confidence

Encourage the Heart Show appreciation for others Encourage and show self appreciation Maintain caring in our shared community Observers, thank you for caring

The Inventory Results Examining the data to reveal the messages Looking for consistencies and inconsistencies Selecting a leadership practice to focus developmental efforts Results provide the starting point Scale 1 = almost never 10 = almost always

More Data Summary

Leadership Leadership is self development Leadership is about relationship building Leadership requires credibility and trust Sue’s leadership challenge / opportunity Lead with strengths to improve weaknesses Change and grow practicing new behaviors

Philosophy of Leadership honesty Respect for others and honesty Teamwork and collaboration Inspiring Inspiring and creative work Lifelong Learning and improvement Competence Competence and dependability forward looking Open communication and forward looking positive attitudes Generation of customer satisfaction and goodwill across the community

Goal - Enable Others to Act Create a climate of trust – set the example – trust others Build confidence – promote face-to-face interactions, teamwork, interdependence, and accountability Generate power for everyone by providing choices

Add Ease - Build Trust Strong: I challenge myself and seek opportunities I treat others with dignity and respect ========================================================= Weak: Expressing confidence in others Giving people a choice in their work Asking for feedback Action: Stop micro-management, express desired outcomes, invite participation and communication Let others make their own choices about how to accomplish work Express confidence in others

Task  Moving to Process Strong: I recognize people for task accomplishments and look for ways to celebrate accomplishments ========================================== Weak: I focus on task rather than the important process of emotionally connecting with people at work Action: I can bring positive attention to process work I can bring be open and honest about my feelings I can encourage opportunities for fulfillment that build on the strengths of each person in our workplace

Sue’s Action Commitments Be open, honest, and patient Recognize processes over tasks – build relationships Foster mutual responsibility -- invite others to plan and make decisions Develop team members’ capabilities and build confidence

Commitments Re - energize - Add ease to the workplace, maintain manageable workload, health, and spirit Create a proud community - build alliances to contribute to our shared vision Maintain a forward looking positive attitude

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