© 2009 Swimming Canada Produced by Moss Melien Thank you to our coaching education partners The art of the debrief Adapted from Coaching over coffee by Q Learning

© 2009 Swimming Canada Produced by Moss Melien Great debriefing requires great conversation Debriefing techniques that are….. F ast and E ffective

© 2009 Swimming Canada Produced by Moss Melien What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 1. Speak clearly  Precise questions  Clear feedback  Concise observations

© 2009 Swimming Canada Produced by Moss Melien What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 2. Speak easily  Not about you!  Support, challenge, guide

© 2009 Swimming Canada Produced by Moss Melien What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 3. Do not interrupt  Patience!

© 2009 Swimming Canada Produced by Moss Melien What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 4. Be courteous  Mind your manners  Active, empathetic listening

© 2009 Swimming Canada Produced by Moss Melien What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 5. Matching states  Serious = serious  Light = light

© 2009 Swimming Canada Produced by Moss Melien What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 6. Criticisms in person  Debriefing is evidence based  Keep it between yourselves

© 2009 Swimming Canada Produced by Moss Melien What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 7. Stick to the point  Stay on task  Teachers needs first

© 2009 Swimming Canada Produced by Moss Melien What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 8. It’s not about you!  You are there to help  Don’t talk about yourself

© 2009 Swimming Canada Produced by Moss Melien What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 9. Remain calm  You are there to help  Respect your peer

© 2009 Swimming Canada Produced by Moss Melien What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! These apply to all types of communication!

© 2009 Swimming Canada Produced by Moss Melien Solutions based debriefing 1 Identify the issue Specific examples Relevant background

© 2009 Swimming Canada Produced by Moss Melien Solutions based debriefing 2 Ideal outcome Specific desired outcome Make note of ideas Don’t problem solve yet

© 2009 Swimming Canada Produced by Moss Melien Solutions based debriefing 3 Blocks in them 3 Blocks in others 3 Blocks in situation

© 2009 Swimming Canada Produced by Moss Melien Solutions based debriefing 4 Brainstorm Next steps Actions Timing

© 2009 Swimming Canada Produced by Moss Melien Don’t be in a hurry to provide an answer You are there to question Not to answer

© 2009 Swimming Canada Produced by Moss Melien Better questions lead to better solutions 1. Closed questions  Helps everyone relax  Establishes facts  Limits discussion if needed

© 2009 Swimming Canada Produced by Moss Melien Better questions lead to better solutions 2. Open questions  Useful when fact finding  Invites expression of ideas  Encourages talking

© 2009 Swimming Canada Produced by Moss Melien Better questions lead to better solutions 3. Leading questions  Suggest the answer desired  Test for understanding  Challenge disagreement

© 2009 Swimming Canada Produced by Moss Melien Better questions lead to better solutions 4. Limiting questions  Control answers available  Used to verify information

© 2009 Swimming Canada Produced by Moss Melien Better questions lead to better solutions * Try these  How can I help?  What would be an example?  What do you really want?

© 2009 Swimming Canada Produced by Moss Melien Are you listening? Words are a way to communicate our thoughts

© 2009 Swimming Canada Produced by Moss Melien Are you listening? Body language and facial expressions can tell a far different story

© 2009 Swimming Canada Produced by Moss Melien Are you listening? To build rapport, learn to match your colleague’s pace and style of speaking

© 2009 Swimming Canada Produced by Moss Melien Are you listening? C onversational listening  Casual  Impersonal

© 2009 Swimming Canada Produced by Moss Melien Are you listening? A ctive listening  Aware of body language  Watching expressions  Guaging emotions

© 2009 Swimming Canada Produced by Moss Melien Are you listening? E mpathetic listening  In tune with other person  Checking for understanding  Matching pace and style

© 2009 Swimming Canada Produced by Moss Melien Are you listening? When debriefing, it’s not what you say, it’s how well you listen