Regional Training Program on “Managing Public Sector Reform” 19 October to 13 November 2009 Organized by Mekong Institute Sponsored by New Zealand’s International Aid and Development Agency and Thailand International Development Cooperation Agency

Participants Total 18 participants from Five GMS countries

Course Participants Yunnan:1 Viet Nam: 2 Cambodia: 4 Myanmar: 6 Lao PDR : 5

Course Objectives

Course Contents (by week) Module 1: Understanding the Need for Reform (Module content, Module activities, ect.)

Course Contents (by week) Module 2: Managing Public Sector Reform (Module content, Module activities, ect.)

Course Contents (by week) Module 2: Managing Public Sector Reform (Module content, Module activities, ect.)

Course Contents (by week) Module 3: Sustaining Reform (Module content, Module activities, ect.)

Resource Persons Associate Professor Dr. Wongsa Laohasiriwong Lecturer, Department of Management, Faculty of Public Health, KKU Ms Deborah Ling M&E Officer, MI Ms Maria Theresa S. Medialdia Research Manager, MI Dr Suchat Katima Director, MI Ms Sanda Thant Program Manager, MI Dr. Christopher Gan Associate Professor in Economics Chair of Postgraduate Committee Department of Accounting, Economics and Finance, Faculty of Commerce, Lincoln University, NZ Dr. John Walsh Assistant Professor, Marketing and Communication Shinawatra International University, BKK

Field visit to Khon Kaen Provincial Administration Organization (PAO) Field visit to Provincial Electricity Authority (PEA) Field visit to Bank of Thailand (BOT) Field visit to Khon Kaen Hospital Field visit to Telephone Organization of Thailand (TOT) Field Visits

Most important lessons learned from the first two-week? Privatization Public sector reform Leadership Decentralization Critical thinking Team work GMS information Overall suggestion for improvement: Too much information on public sector reform. Need more focus. - Need more time for Public sector reform, leadership and management - More practical experience to overcome problems under PSR issues Mid-term Evaluation

Evaluation Course Evaluation

Evaluation Usefulness of Learning Program Content Usefulness Module Rating Aver age Session 1: Impact of Globalization on GMS Public Sector 50.0% (9) 44.4% (8) 5.6% (1)4.44 Session 2: Introduction to Public Sector Reform 44.4% (8) 50.0% (9) 5.6% (1)4.39 Session 3: Public Administration Reform 55.6% (10) 44.4% (8) 4.56 Session 4: Multiple Functions of Government Agencies 50.0% (9) 4.50 Session 5: Decentralization and Enablement in Public Sector and Importance of Good Governance in Public Sector Reform 38.9% (7) 61.1% (11 ) 4.39 Average4.46

Evaluation Usefulness of Learning Program Content Usefulness Module Rating Average Session 1: Public Sector Reform Policies 44.4% (8) 50.0% (9) 5.6% (1) 4.39 Session 2: Importance of Good Governance in Public Sector Reform and Corporatization 55.6% (10) 38.9% (7) 5.6% (1) 4.50 Session 3: Restructuring State Owned Enterprises 38.9% (7) 61.1% (11) 4.39 Session 4: Privatization and Public Private Partnership 55.6% (10) 44.4% (8) 4.56 Session 5: Leadership in Public Sector Reform 66.7% (12) 33.3% (6) 4.67 Session 6: Performance Based Management – SWOT, TOWS and Balance Scorecard 61.1% (11) 38.9% (7) 4.61 Session 7: Performance Measurement 77.8% (14) 22.2% (4) 4.78 Session 8: Change Management 72.2% (13) 27.8% (5) 4.72 Average4.58

Evaluation Usefulness of Learning Program Content Usefulness Module Rating Avera ge Session 1: Sustaining Change 66.7% (12) 33.3% (6) 4.67 Session 2: Decentralization in East Asia 72.2% (13) 27.8% (5) 4.72 Session 3: Sustaining Reform 66.7% (12) 33.3% (6) 4.67 Average4.69

Evaluation Participants Comments What topics/areas would you want more coverage? Need more time on issue of “Decentralization” and “Management” More Practical work Any overall suggestions for improvement? Too many information on PSR Focus on main issue of PSR Provide Web Board on MI Website Same kind of Morning food

Evaluation Usefulness of Field Trips Usefulness 54321Rating Average Field visit to Khon Kaen Provincial Administration Organization (PAO) 38.9% (7) 50.0% (9) 11.1% (2) 4.28 Field visit to Provincial Electricity Authority (PEA) 50.0% (9) 38.9% (7) 11.1% (2) 4.39 Field visit to Bank of Thailand (BOT)55.5% (5) 44.4% (4) 4.56 Field visit to Khon Kaen Hospital22.2% (2) 55.5% (5) 22.2% (2) 4.00 Field visit to Telephone Organization of Thailand (TOT) 55.6% (10) 44.4% (8) 4.56 Average4.36

Other Benefits Gained from the Course

Duration

Monitoring and Evaluation Methods

Overall Satisfaction

THANK YOU VERY MUCH