International Congress and Convention Associationwww.iccaworld.com ICCA IBERIAN CHAPTER Report & Update International Congress & Convention Association.

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International Congress and Convention Associationwww.iccaworld.com ICCA IBERIAN CHAPTER Report & Update International Congress & Convention Association IMEX Meeting 20th. May 2013

International Congress and Convention Associationwww.iccaworld.com IMEX Meeting Agenda Azores Annual Meeting Survey Results Financials Evaluation 2014 Assembly New Board Voting Process and Results Executive Board Q & A

International Congress and Convention Associationwww.iccaworld.com Azores Annual Meeting Survey Results Educational Sessions Elling Hamso 95,5% Good-Very Good Pedro Norton 75,8 % Good-Very Good Oscar Cerezales 100% Good-Very Good Business Exchange Ambassador Program Satisfactory 40% Good 26,7 % Excellent 13,3 %

International Congress and Convention Associationwww.iccaworld.com Azores Annual Meeting Survey Results Social Functions Welcome Reception: Below standard Gala Dinner: Good CSR Activity: Excellent Lunch at Furnas: Good/Excellent Whales Watching:Good/Excellent General Satisfaction 76,1% Much-Very Much

International Congress and Convention Associationwww.iccaworld.com Azores Annual Meeting Financials Number of Participants: 38 Registration Fees:3.130,00 € Expenses :1.827,52 € Chapter Profit : 1.302,48 €

International Congress and Convention Associationwww.iccaworld.com 2014 Annual Meeting and Assembly GIRONA

International Congress and Convention Associationwww.iccaworld.com New Board Voting Process and Results Only one candidacy presented Electronic Voting system supervised by ICCA H. O. 26 positive responses

International Congress and Convention Associationwww.iccaworld.com ICCA IBERIAN CHAPTER EXECUTIVE COMMITEE CANDIDACY International Congress & Convention Association

International Congress and Convention Associationwww.iccaworld.com New Executive Board Chair – Alexandra Toregao CCL - Lisbon Co-Chair – Mª del Mar Carnero FIBES - Sevilla Voting Member – Maria José Alves Estoril Convention Bureau Voting Member –Sonia Serracarbassa Catalunya Convention Bureau Secretary – Carmen Aguirregomezcorta

International Congress and Convention Associationwww.iccaworld.com New Executive Board Presentation

International Congress and Convention Associationwww.iccaworld.com VISION Improve the Chapter Visibility and Relevance 1.Closer relation with Official Authorities 2.Improve Strategic Alliances 3.Explore New Market Opportunities 4.Improve Information & DataBase 5.BEAP - New Workshop Format 6.Improve Marketing and Communication 7.CSR Activities

International Congress and Convention Associationwww.iccaworld.com Improve colaboration with Official Authorities and increase institutional relevance for ICCA improve government knowledge and recognition of sector (players) Help establishing a long term national strategy 1. Closer relation with Official Authorities

International Congress and Convention Associationwww.iccaworld.com Improve the relation with other key players in the Industry (MPI, SITE, OPC’s, IAPCO etc.) Collaborate with national associations and universities Establish protocols with major industry media Presence in national sector shows 2. Improve Strategic Alliances

International Congress and Convention Associationwww.iccaworld.com Explore and enhance the link with Spanish and Portuguese speaking markets (Latin America and Africa) Look for emerging markets (China, Brasil, Russia, etc.) 3. Explore New Market Opportunities

International Congress and Convention Associationwww.iccaworld.com Facilitate interaction among members More business information adapted to the Iberian reality Develop ICCA database information adapted to an “Iberian Format” 4. Improve Information & Database

International Congress and Convention Associationwww.iccaworld.com Information from professional to professional Work as a consultant towards clients Establish a bridge between clients and new suppliers 5. BEAP - New Workshop Format

International Congress and Convention Associationwww.iccaworld.com More interactive Chapter Events Provide Business Intelligence and educational programs Improve visibility through an Ambassador program Establish communication channels and synergies with other Chapters Improve our social networking program ( LinkedIN, others) 6. Improve Marketing & Communication

International Congress and Convention Associationwww.iccaworld.com Strength the members team spirit Benefit local communities Benefit ICCA’s Chapter image 7. CSR Activities

International Congress and Convention Associationwww.iccaworld.com Q & A