1 ONLINE GOVERNMENT – OFFLINE OLDER PEOPLE - 25 th October, 2013 Bill McCluggage Irish Government CIO

Do we have a strategy in place? Do we have a strategy in place? Demographics & Usage Demographics & Usage Availability & Cost Availability & Cost Serving the Citizen Serving the Citizen Fear, Uncertainty & Doubt Fear, Uncertainty & Doubt Knowledge, Skills & Capabilities Knowledge, Skills & Capabilities

8 key priority areas:  Continue Momentum With Online Services  Use New And Emerging Technologies And Media  Ensure That eGovernment Is Designed Around Real Needs  Take Steps To Improve Take-Up  Ensure That Public Service Data Is Available For Re-Use  Digital Mapping/Geographic Information Systems  Identity And Authentication  Back-End Integration

Statistics courtesy of Eircom & B and A:

Statistics courtesy of Eircom & B and A:

Statistics courtesy of Eircom & B and A:

Statistics courtesy of Eircom & B and A:

Statistics courtesy of Eircom & B and A:

Statistics courtesy of Eircom & B and A:

Statistics courtesy of Eircom & B and A:

Statistics courtesy of Eircom & B and A:

Thank You twitter.com/billmccluggage uk.linkedin.com/in/billmccluggage