1 Executive Information System Chapter 12 Soft Information.

Slides:

Advertisements

Similar presentations

1 Introduction to Data Management. Understand: meaning of data management history of managing data challenges in managing data approaches to managing.

Advertisements

Building Customer Relationships Through Effective Marketing

Type your name in Footer Type file name in Footer Annotating Course Work – A PowerPoint Application Year 8, Unit 5 Use this set of PowerPoint slides to.

For use only with Perreault and McCarthy texts. © The McGraw-Hill Companies, Inc., 1999 Irwin/McGraw-Hill Chapter 21: Developing Innovative Marketing Plans.

…optimise your IT investments Spreadsheet Management Maturity Model Philip Howard Research Director – Bloor Research.

Chapter 2 The External Environment: Opportunities, Threats, Industry Competition, and Competitor Analysis Hitt, Ireland, and Hoskisson The external environment.

1 McGraw-Hill/Irwin Copyright © 2004, The McGraw-Hill Companies, Inc. All rights reserved. Chapter 8: Decision Support Systems What kind of decisions?

1 McGraw-Hill/Irwin Copyright © 2004, The McGraw-Hill Companies, Inc. All rights reserved. Chapter 8: Decision Support Systems Decision Support in Business.

Information Systems and Knowledge Management Dr. Zafer Erdogan

International Marketing Research: Practices and Challenges

© 2005 Prentice Hall, Decision Support Systems and Intelligent Systems, 7th Edition, Turban, Aronson, and Liang 8-1 Chapter 8 Enterprise Information Systems.

MANAGEMENT SUPPORT SYSTEMS II 2. Enterprise Decision Support Systems 1.

Planning and Strategic Management

Copyright © 2014 Pearson Education, Inc. 1 It's what you learn after you know it all that counts. John Wooden Key Terms and Review (Chapter 6) Enhancing.

PRESENTED BY TRUST THOMAS EROMOSELE STUDENT NO:

Chapter One Copyright © 2006 McGraw-Hill/Irwin Marketing Research For Managerial Decision Making.

Section 28.2 Types, Trends, and Limitations of Marketing Research

Module 3: Business Information Systems

market planning. institutional research. corporate planning.

Module 3: Business Information Systems Chapter 11: Knowledge Management.

1 - 1 Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.

PROJECT IDENTIFICATION AND FORMULATION

1 8. Marketing Research & Information Systems. 2 The Marketing Information System Part of management information system Involves people, equipment & procedures.

Human Resource Management Lecture 27 MGT 350. Last Lecture What is change. why do we require change. You have to be comfortable with the change before.

Intranet Toolkits Bonnie Burwell & Stephen Abram Presentation at InfoToday 2001 New York: May 2001.

 Expanding roles of I.S.  Types of I.S  Transaction Processing  Record Keeping  Tradional Accounting applications.

Technology Strategies for the Hospitality Industry© 2005 Pearson Education, Inc Nyheim, McFadden, & Connolly Upper Saddle River, New Jersey The Power.

Progression in ICT Key Stage 1 - Children learn how to…... explore ICT; use it confidently and purposefully to achieve outcomes; use ICT to develop their.

MANAGEMENT SUPPORT SYSTEMS II 7. Business Intelligence.

1 Executive Information System Chapter 4 Gaining Executive Commitment.

Centro de Estudos e Sistemas Avançados do Recife PMBOK - Chapter 4 Project Integration Management.

0 COMPETITIVE INTELLIGENCE A PROCESS THAT CREATES COMPETITIVE ADVANTAGE NOT A REPORT THAT SITS ON A SHELF Plan Integrate Collect Analyze Communicate 4200.

INTELLIGENCE SERVICES. The Stratfor Advantage As the world’s leading private intelligence company, Stratfor is able to analyze and deliver timely, accurate.

BUSINESS DRIVEN TECHNOLOGY

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. 1-1 BUSINESS DRIVEN TECHNOLOGY UNIT 1: Achieving Business Success Through.

Abbasian, Phd Ch 1 -1 Chapter 1 The Nature of Strategic Management Strategic Management: Concepts & Cases 13 th Edition Fred David.

1 Chapter 9 Public Relations. 2 Public Relations Planning Background Situation Analysis Background Situation Analysis PR Plan Objectives Strategies Execution.

Digging for Data? Make Sure You Have the Right Tool Gidi Cohen CEO, Vigil Technologies KM World 2000 Conference and Exposition Friday, September 15, 2000.

Monday, March 14  Current News. Chapter 6 Market Research Estimating Market Potential & Forecasting Sales.

Chapter Nine Building Customer Relationships Through Effective Marketing.

Preparing for the Future with Decision Support Systems Copyright © 2001 by Harcourt, Inc. All rights reserved.

1 CHAPTER 8 Enterprise Decision Support Systems. Decision Support Systems and Intelligent Systems, Efraim Turban and Jay E. Aronson, 6th edition, Copyright.

The Environment of Management

Chapter 8 The Nature of Strategic Management

CHAPTER 8 Enterprise Decision Support Systems. Enterprise Decision Support Systems n DSS to provide enterprise-wide support n Executives and other senior.

"In the name of Allah, The Most Gracious & Most Merciful"Most GraciousMost Merciful.

Dr. Bea Bourne 1. 2 If you have any troubles in seminar, please do call Tech Support at: They can assist if you get “bumped” from the seminar.

1 Chapter 1 Introduction to Accounting Information Systems Chapter 2 Intelligent Systems and Knowledge Management.

May 9th, 2015 Market Research Describe the purpose of marketing research.

Marketing Research & the Internet Research processes Types of data.

Decision Support and Business Intelligence Systems (9 th Ed., Prentice Hall) Chapter 12: Artificial Intelligence and Expert Systems.

Knowledge Management In The Utility Industry. Knowledge Management F Definition F Need for knowledge management F Classifications of knowledge F Knowledge.

Communicating From The HR Department

MANAGING THE DATA Sasaran Pembelajaran

Meeting the Needs of Stakeholders

How Artificial Intelligence is Changing the Supply Chain

MGMT 452 Corporate Social Responsibility

Business Strategy and Policy

PLANNING TOOLS AND TECHNIQUES

Key Thoughts Trust is crucial to developing successful relationships with customers. Build trust by being competent, compatible, candid, customer-oriented,

Project Integration Management

ENHANCING MANAGEMENT DECISION MAKING

Building Customer Relationships Through Effective Marketing

Messaging: A New Approach for Executive Conversations:

3 Collecting Information and Forecasting Demand

Project Management Process Groups

3 Collecting Information and Forecasting Demand

Section 28.2 Types, Trends, and Limitations of Marketing Research

ERP and Related Technologies

Presentation transcript:

1 Executive Information System Chapter 12 Soft Information

2 Contents Soft Information Definition A Study of Soft Information Most Popular Soft Information Applications Propositions About Soft Information

3 What is Soft Information? 1.It may be predictions, opinions, news, ideas, schedules, explanations, and even rumours. 2.It tends to be non-machine resident and textual. 3.It enhances the understanding of past, current, and future events, often by adding value to factual data. 4.The executive’s knowledge of its source influences the soft information’s credibility. 5.An EIS expands and enhances the formal and informal, and internal and external channels used to gather soft information.

4 A Study of Soft Information It is any information not considered to be hard. 1.Types of Soft Information:  Rumours and hearsay  Opinions, feelings, and ideas  Predictions, speculations, forecasts, and estimates  Explanations, justifications, assessments, and interpretations  Schedules and formal plans  News reports, industry trends, and external survey data

5 A Study of Soft Information 2.Gossip is exclusion of soft information. 3.Most popular soft information application is used to enhance hard information with explanations. 4.The confidentiality is important decisions affected by soft information. 5.Soft information increases the value of an EIS. 6.External news services, competitor information, and the ease of entering soft information are future plans for including software information.

6 Propositions about Soft Information (15) What kinds of soft information are most valuable, how to capture it, and how to best deliver it? 1.The nature of executive work requires the use of soft information 2.The culture of a firm affects the inclusion of soft information in the company’s EIS 3.Executives may be unwilling to share soft information in an EIS 4.Soft information in an EIS increase executives' awareness of critical issues 5.Including soft information in the EIS enhances the corporate grapevine

7 Propositions about Soft Information (15) 6.The inclusion of soft information varies with the industry 7.Soft information about competitors is highly valued 8.Some soft information may be excluded intentionally from the EIS 9.The value of soft information depends on its timeliness 10.Increasing the quantity and variety of soft information in an EIS increases the support staff requirements 11.The variety and quantity of soft information increases the value of an EIS

8 Propositions about Soft Information (15) 12.Organizations increase the variety and quantity of soft information over time. 13.Identifying the source enhances the value of the soft information in an EIS. 14.The delivery of soft information by the EIS depends on the technology employed. 15.Rumours and hearsay are the least likely of soft information to be included in an executive information system; predictions, forecasts, and estimates are the most likely.

9 Technology for Handling Soft Information 1.Software robots that constantly monitor various data sources for changing patterns and trends, and alerts the users with background tools needed for analysis. 2.Software that combines business intelligence, executive alerting, and information filtering functions to augment an EIS. 3.Software that automatically generates certain types of soft information, e.g. integrated forecasting models.