Two research proposals regarding: Business Effective Communication and Communicative Leadership Euprera Berlin 2009
Point of Departure In an environment of Value Networks Communicative Leadership becomes important.
Value Network ABCD CUSTOMER A VALUE CHAIN B C D E F GCUSTOMER VALUE NETWORK Up-streams Down-streams
Chaos Theory Order Creation Chaos
Chaos Theory Order Creation Chaos Memories Curiosity
Chaos Theory Order Creation Chaos Ideas Action
Chaos Theory Focus Creation Variability Concepts Activity
Co-ordination & Performance Down-streams Communicative Leadership Ideological positioning Broaden, balance Context Co-ordination & Performance Up-streams A combination of ideological & contextual leadership to support conceptual focus & variability in action
The Mission of the Communicative Leadership To assume responsibility for the communicative ability of the organization Process Structure Social interaction Influence in context Aiming to support conceptual focus & variability in action
PROCESS Flow Co-ordination in communication Speediness Feedback Knowledge integration
STRUCTURE Physical appearance Transparency of the communication Mission definitions
SOCIAL INTERACTION Interactive culture and rules Interaction design of dialogue Interaction in networks
INFLUENCE IN CONTEXT Strategy to be influenced Strategy to influence Transparency Structural holes
Operational Roles of the Contextual Leadership The Role Box System Designer MediatorCoach Influencer
The System Designer Mission: To develop the communicative efficiency in processes and structures Influencing early in the development Balance operational and cognitive effects Broad system perspective
The Mediator Mission: To lead the sense-making process creating operational meaning Identify potential stakeholders of an issue Analyse their rational Activate the stakeholders Initiate and lead the negotiation to sense-making
The Coach Mission:Develop the communication skills of others Identify inabilities Analyse the situation Give situational support Integrate in system
The Influencer Mission: Influence others to change perspectives Mandate to be the “Jester in the Kingdom” Good analysis of inclination to change Efficient scanning Constructive “manipulation”
Proposal No 1 How is the Communicative Leadership manifested in various European settings? ProcessStructure Social Interaction Contextual Relationships Coordinating logic Transparency Knowledge transfer Work motivation System Designer Mediator Coach Influencer How do they act, why and to what effect?
Invitation Universities in European Countries Organisations wishing to be cases Financing from EU?
Proposal No 2 Conceptual focus + variability in activities drive incremental change (moderate innovation) How can communication drive more radical innovation? What are the communicative prerequisites for more radical innovation? Open innovation? Theoretical development of the chaos theoretical model.
Invitation Everyone interested in this theoretical development.