This is the section of the Mail Office Login into the portal with your username and password, using this URL: Remember that the counter supervisor has given the mail item to the mail office through counter dispatch on the portal

Once you login, click on the mail office module, and the click on new mail office, see arrow 1 and 2 for guide. Please remember that, this not a TMPC or CMPC but a mail office, a mail office can also be a sorting office that can send bags directly other post office through Mail route system. This mail office can send to TMPC and also do direct bagging. Lets try it. Click on new mail office Now

This is the new mail office dispatch page. Once a mail item (ems, letter and parcel) are dispatched from the counter, they will automatically move to this page. Tow event will happen here. 1. letters that are posted within the processing office. 2. letters going outside the dispatching office and other territory. Once you come to this page the letter meant for this office will jump to the delivery and will be seen on the dash board waiting for you to deliver it and update immediately (see the arrow 1 and 2) if delivered click on update status to record delivery information

The Once going outside the office and territory will be seen at TO TMPC, Click on TO TMPC, the letters will be displayed according to mail category, the mail type, numbers of mail, and the total weight (EMS:4 (letters),2kg (total weight of the 4 items) once you click on the mail type, the letters will be displayed. At this stage you can now start making your bags. You can make direct bags from this stage by selecting the destination you wish to make direct bagging. Click on “TO TMPC” and then select a mail type, lets select EMS Now see the result in the next page

Once you click on the mail type, all letters will be revealed, you can select all item irrespective of different destination and bag to TMPC but where you decide to make direct dispatch to the destination select the mails going to the destination and click on create bag But now, we are doing direct bagging to GPO-BENIN so we select only the letters meant for GPO-Benin and click on create Bag (see arrow 1,2 and 3) click on Create bag now (arrow 3)

Once you click on create bag, this popup will appear for you to complete the form, select date, and complete the form For the bag number please follow this format (origin post name-destination post office name-CBNO OR PBNO(For parcel) e.g GARKI-WUSE-CB01 and also write same for Manifest Number. With this format you can use CB of same number for all your dispatches. But where you are sending two to three bags for same destination, use this format e.g GARKI-WUSE-CB01-BAG2 or shorten it GAR-WUSE-CB01-B2. Please do not use slash or space or any other special character outside the dash (-) sign. Submit

Lets bag the others, this time we are still making direct bagging from the mail office Click create bag

Fill the form, this time we were still able to use the same CB Number for GAR-ASABA-CB01 and same Manifest Number. Click on submit

More examples, this time we are making bags to TMPC by checking different destination to put in same bag. Click on created bag to bag the two items (GPO Benin and Ikeja GPO) in one bag

Fill the form as usual this time I chose GAR-WUSE-CB01-B3 because this is the third bag with cb01 I was making to wuse today. Click on submit as usual

Once bags are made, they push for dispatch using the module called ALL BAGLIST (see the arrow). Click on all bag list to reveal the bags that you have made and ready for dispatch. Now let us click on one of the bag

Once you click on the mail type, bags you made in respect of the mail type will be revealed, you know the physical bag need a manifest to included inside the bag, so before you tie the bag physically, click on the bag number on the dash board to print the manifest (see arrow) now click on the manifest number

Print the manifest and insert it into the bag

Back to the bag, You can tick as many bag as possible for dispatch at same time but right now I want to dispatch only bag, you may decide to hand over this bag to National Mail route without going to TMPC, That is if you are along a mail route path, you can bypass the operation of the TMPC. If you want this, then click on Handed over to NMDC. Forward means you are sending to next office. So when you click on forward, it show the office you are forwarding to on the dash board in the column name Next post office. Lets send this bag to NMDC

Once you click on Handed over to NMDC just as we did in the previous page, this popup will appear, fill the form and select the NMDC you are sending your bag to by click on the Destination post name (see arrow) please try to understand the mail route system before you select, do not send to the NMDC you are not operating. Click on submit

Lets send the next bag to the next office which happen to be the Originating office TMPC. Check the bag, click on the bag to print manifest, and then click on Forward bag

Click yes when you see this

At times you can decide to enclose tow or more bags in a a big bag, that is when you click on the create bag, this will enable you to select the already tied bags that are displaying on the dash board and create a new bag for them with the two or bags inside as enclosure.

You can see that all the mail bags has been dispatched to various destination, some to NMDC and others to TMPC. The work of the mail office is finished Please Remember that this mail office is the mail office that is always attached to post office or GPO’s

THANK YOU FOR YOUR TIME