Learning with High Impact at Novo Nordisk Karin Weiser Training Advisor Novo Nordisk A/S ZANDILE SIGNORIA MZAYIFANI South Africa Zandile has type 2 diabetes

Learning with High ImpactSlide no 29 February 2012 Novo Nordisk A/S 32,000 43%

Learning with High ImpactSlide no 39 February 2012 The Novo Nordisk Way We offer opportunities for our people to realise their potential We focus on personal performance and development

Learning with High ImpactSlide no 49 February 2012 TOPICS Introduction to High Impact Learning (HIL) How Regulatory Academy implemented HIL and the challenges we face Why HIL is important and what’s in it for you?

Learning with High ImpactSlide no 59 February 2012 HIL is based on two basic assumptions about training: People join training events in order to learn something useful Managers invest in employees’ learning in order to achieve business results High Impact Learning only applies where these two assumptions are fulfilled !

Learning with High ImpactSlide no 69 February 2012 How many learners succeed in making business impact from learning?

Learning with High ImpactSlide no 79 February 2012 Business impact from learning <15 % Research shows that 17 out of 20 participants do not use what they learned in training interventions to improve their job performance (Brinkerhoff, 2001)

Learning with High ImpactSlide no 89 February 2012 Reaction ”Think” Learning ”Can” Behaviour ”Do” Result ”Achieve” (D. Kirkpatrick) Four Levels of Impact Donald Kirkpatrick’s model for training outcomes

Learning with High ImpactSlide no 99 February 2012 Important for the learner Quality of training Quality of use Important for the organisation HIL versus Traditional Training A challenge for the entire organisation High Impact Learning A challenge for the training provider Traditional Training

Learning with High ImpactSlide no 109 February 2012 High Impact Learning Toolkit Pre-learning dialogue Create personal impact map LEARNER ATTENDS TRAINING EVENT Post-learning dialogue Create personal action plan

Learning with High ImpactSlide no 119 February 2012 Training Goal To make important contributions to business goals

Learning with High ImpactSlide no 129 February 2012 TOPICS Introduction to High Impact Learning (HIL) How Regulatory Academy implemented HIL and the challenges we face Why HIL is important and what’s in it for you?

Learning with High ImpactSlide no 139 February 2012 Regulatory Academy 5 team members 300 in Regulatory Affairs 26 courses 90 faculty 954 learners at 74 events We offer high quality learning opportunities to Novo Nordisk in HQ and the Affiliates

Learning with High ImpactSlide no 149 February 2012 Conclusion - HIL supports the training and learning process clear behaviour change in 5 out of 9 participants 4 participants did not have any relevant on-the- job tasks after the course Manager plays a crucial role in HIL process

Learning with High ImpactSlide no 159 February 2012 HIL introduced at Management seminar

Learning with High ImpactSlide no 169 February 2012 Aristotle “What we have to learn to do, we learn by doing”

Learning with High ImpactSlide no 179 February 2012 TOPICS Introduction to High Impact Learning (HIL) How Regulatory Academy implemented HIL and the challenges we face Why HIL is important and what’s in it for you?

Learning with High ImpactSlide no 189 February 2012 Interview with Robert O. Brinkerhoff 3 Principles to get more impact from training

Learning with High ImpactSlide no 199 February 2012 Regulatory Affairs is learning with impact!

Learning with High ImpactSlide no 209 February 2012 Questions