Alison Crerar National Organiser Scotland IT Can Help Scottish Charity no. SC039866.

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Presentation transcript:

Alison Crerar National Organiser Scotland IT Can Help Scottish Charity no. SC039866

IT Can Help Affiliation Volunteer Programmes

Ken Stoner Founder IT Can Help IT Can Help Inspiration

IT Can Help Organisation Steering Group (10) County Coordinators & Area Organisers Volunteers (240+) 1 full time administrator Helpline operated by AbilityNet

IT Can Help Scotland

IT Can Help Volunteers Recruitment process checks: appropriate IT skills suitable character and interpersonal skills PVG Scheme membership All volunteers carry photo ID

IT Can Help What we do Diagnose and fix most computer related problems Provide impartial advice on computer hardware and software Install new equipment and software Get clients started with basic computer use, e.g. Internet and Set up PC accessibility settings as required Remote assistance client volunteer

IT Can Help What we CANNOT do Supply funding for new equipment Conduct assessments for assistive technology Undertake lengthy one-to-one training BUT We can often point clients in the right direction

IT Can Help Assistance given new clients across UK 2257 assistances new clients across UK 1685 assistances

IT Can Help Client characteristics Typically: Low income Technologically naïve Old PC 60+ Range of disabilities Reliance on PC

IT Can Help Case studies

IT Can Help Useful Links Client helpline