© Copyright 2008 STI INNSBRUCK Birgit Juen

About “offers simple online brand, reputation management and performance benchmarking tools for hotels that help turn online reviews and social media feedback into actionable business intelligence”* Found in October 2010 Founders: Kim van den Wijngaard & Peter Boermans Based in Amsterdam, NL Raised 1 Mio $ in 2012 Currently 3 developers, partly outsourced to Pakistan 2 *

Products – Olery Reputation All your reviews in one place Monitors nearly 100 sources 3

Products – Olery Reputation All your reviews in one place Monitors nearly 100 sources Monitors competitors 4

Products – Olery Reputation All your reviews in one place Monitors nearly 100 sources Monitors competitors Generate Reports 5

Products – Olery Reputation All your reviews in one place Monitors nearly 100 sources Monitors competitors Generate Reports Guest Experience Index: “ indicates guests’ general perceptions of your hotel quality” “data from nearly 100 review sites and Online Travel Agencies (OTA’s) in conjunction with a proprietary algorithm, developed by Olery in cooperation with the VU Amsterdam, to calculate a general weighted score on a scale from 1 to 100…” 6

Products – Olery Reputation Review Sites Database: 7

Products – Olery Reputation 8 Pricing:

Products – Olery Feedback 9

Products – Olery Feedback Pricing: 10

Partners: Free Pocket Guide: Everything a Hotel Manager should know about Online Reputation management /10/Online_Reputation-Management_for_Hotels_pocket_guide.pdf /10/Online_Reputation-Management_for_Hotels_pocket_guide.pdf How-to Guides: Further information 11