Keeping a Good Team Together in Good & Bad Times Steve Larkin & Karen Bowden The Aluminum Association WACABA MAY 19,

Our Employment History Incorporated in 1933, New York, NY Moved from New York to Washington, DC, Conn. Ave. in 1977—61 employees 1986—67 employees 1987—relocated to 19 th St.—45 employees employees 2

Aluminum Consumption

What we believe The Aluminum Association supports the production and use of aluminum as a critical part of an improved quality of life for people in North America and throughout the world.

How we are organized PRESIDENT VP, TECH DIR, ALLOYS & PROD STDS SUPP STAFF SPEC IV VP, ADMIN & CORP TREAS. ACCOUNTING SPECIALIST VP, EHS DIR, HEALTH & SAFETY SR. STAFF MEMBER, SUST VP, BUS INFO & MBR SERVICES DIR, MBR SERV, MTGS, CORP SEC SR. STAFF MEMBER, STATS VP, COMMS PRINCIPAL STAFF MBR, COMMS MANAGER, PUBLICATIONS STAFF MEMBER, COMMS

Total 2011 Programs $6.5m $ millions

Staff & Program Spending 7

Turnover Rates in Nonprofit Sector 2010 Survey on turnover revealed turnover rates were 16% in 2009 down from 21% in 2008 AA’s turnover during this period was 11% and 16% respectively Over the past 6 years our average turnover rate has been just 6.5% Voluntary turnover since 2006 has been less than 3% 8

Why Do Employees Leave? The survey also showed that 36% of turnover was involuntary. Of the remaining 64% - 14% was due to a competitive offer 10% was dissatisfaction 8% was because of organizational issues These are the factors within an organization’s control. The remaining departures were for other / personal reasons. 9

The Aluminum Association Approach Professional, member service oriented Flat/open organizational structure Flexible Monitor the Market Timely, transparent performance feedback Current employee policies –Flextime/telecommuting –Liberal personal time

The Aluminum Association Environment 24/7 work schedule Frequent domestic/international travel Thin staff relative to the job Established deadlines/few “emergencies” Quiet/open office Professional Development encouraged

The Bottom Line The aluminum industry is a tough business The staff is treated with respect as professionals The staff has maximum control of their personal & professional schedules Pay & benefits are monitored and consistent with the market

Thank You!—Questions? 17