Board Presentation Mobile Work Management Pilot Project Mike Beardslee, PMP, GISP October 14, 2010

2 Agenda  Strategic Plan/CIP  Background  Scope and Architecture  Spending Plan/Procurement  ROI  Future Steps  Recommended Board Action

3 Mobile Work Management Program  Loudoun Water Strategic Plan Goal – Leverage technology to optimize business practices  Part of 2010 CIP

4 Background  Current use of laptops in field – Clumsy, slow, require connectivity  Need for more efficient mobile platform – Automate data entry/management – Boost data integrity – Mapping and routing functions – Decrease windshield time, increase time on task – Improve customer service

5 Background  Initial task order $48,036 to Gannett Fleming for Implementation Plan – Define phased approach – Recommend technical solutions – Foundation for new task order

6 Task Order #3  Pilot Project, $186,600  Establish framework for mobile work management platform – Back office ‘middle-ware’  Two mobile applications on iPhones/iPads – Hydrant Flushing – Meter Service Work  Completion in Q2, 2011

7 Hansen Work Orders MUNIS Service Requests GIS Maps Mobile Middleware Mobile User Applications Mobile Framework Middleware Business Applications Hydrant Flushing Meter Service

8 Mobile – CIP Total 2010 CIP$500,000$400,000$200,000$1,100,000 Revised 2011 CIP Projection $150,000$500,000$450,000$1,100,000

9 Procurement Actions Task Order #1 Implementation Plan (Complete) Task Order #3 Pilot Project Possible Future Mobile Implementation Phases - Separate Procurement(s) Today Timeline $48k $186k $866k

10 ROI  20% gain in efficiency through reduced mileage and associated costs  Hydrant flushing – $20k - $40k in labor savings – Intangible benefits (data integrity, etc.)

11 Future  ROI Analysis  Procurement for additional mobile apps – Cross connection/backflow – Manhole checks – Easement maintenance

12 Recommended Board Action  I move the Board approve Task Order No. 3 with Gannett Fleming for an estimated not to exceed cost of $186,600 and authorize an approximate 10 percent contingency to be controlled by the General Manager, for an authorized budget ceiling not to exceed $205,000 without further Board approval.

13 Questions?