Successful Body Language in Business. The Eyebrows How many emotions can you draw using the eyebrows?

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Presentation transcript:

Successful Body Language in Business

The Eyebrows How many emotions can you draw using the eyebrows?

Non-Verbal Communication vs Words

Words Body Language Tone 100%

IMAGE IS EVERYTHING

The Mouth

The Smile

Your smile appears on your mouth, around your eyes, and where else?

The Face

3,000 facial expressions

Arms

Hands

The Handshake

The Dominant Handshake

The Poor Handshake

More Poor Handshakes

Even More Poor Handshakes

Sitting

Mirroring As people begin to feel more comfortable in a group and get to know others, they move through a series of movements taking them from the defensive crossed arms and legs position to the relaxed open position. This standing 'opening-up' procedure follows the same sequence everywhere.

Negative

Positive

TOP TIPS Fake a sunny mood – put on a sunny face even if you are in a bad mood Use your eyes – by using positive eye contact it shows your interest Hide your anxiety – showing a confident side always helps Mirror other body language – make the other person more comfortable by mirroring their body language Use flattery – sparingly – give compliments – everyone loves them Damage recovery – if you make a mistake, go back and apologise

THANK YOU