PracticeWEB Richard Sergeant Head of Sales and Marketing
Focus for today What is your firm trying to achieve with its website? Strategies to incorporate the web into marketing and client service
What is your firm trying to achieve with its website? Step One – Setting up your site for success
Value – Your site is delivering value if it is aligned to the objectives of your business Focus- What are these objectives? Signposts – Channels which reflect your objectives Propositions – Robust Service propositions
Propositions Triangle Usability Theory Content Resources Contact
Service Page Example Content Business Start Up Service Resource Contact Start up information guidesPartner details Start up ClaculatorOnline Form
Other Propositions Services Sectors Specialist areas Partners/Staff Location
Why is this important Compact, concise, useful and informative What more could a user want? Opens up other areas of your site Aids Cross selling Not everyone arrives via your homepage Great for search engines
Marketing & Client Services Principle one: There is no difference between online marketing and offline marketing- there is just marketing. Only the medium is different. Principle two: Anything you do offline can be supported and/or replicated online.
ActivityWebsite Budget Reports Seminars
Other activities that your site could help with… Newsletters – weekly, monthly Brochures Events you attend Networking Client Referrals Golf Days Sponsorships
More that we can discuss capturing sales leads and data integrating with your business development and CRM approach Online service delivery, and collaborative tools Integrating sound basic financial principles to your clients e-business approaches
PracticeWEB Richard Sergeant Head of Sales and Marketing