Employee Assistance Program. “A worksite-based program designed to assist in the identification and resolution of productivity problems associated with.

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Presentation transcript:

Employee Assistance Program

“A worksite-based program designed to assist in the identification and resolution of productivity problems associated with employees whose performance/conduct is adversely affected by personal concerns.”

Productivity Issues Personal Concerns Established in 1980

Humanitarian Approach Progressive Management Decreases Absenteeism Increases Productivity Reduces Accidents

Observation - Job Performance Documentation Constructive Confrontation Referral Follow-up

How does early identification work?

On the job absences Unexcused absences Prolonged lunch hours or breaks Excessive absences and use of leave Tardiness and/or early departure

Conflicts Coworker/supervisor cover-up Resistant to supervision Insubordination Moodiness Mood swings Disruptive Deteriorating personal appearance Unreasonable excuses

Request for pay advances Worker’s Compensation Borrowing money from coworkers Special requests of management

Appointment for confidential interview “Whole person” assessment Identify problem areas Develop an action plan Referral Follow up

Family Marital Alcohol Drugs StressLegalEmotions

SERIOUS ACCIDENT VICTIM OF CRIME DETERIORATING JOB PERFORMANCE ARRESTSARRESTS ASSIGMENT FAILURES ABSENCES ALTERCATIONS ALTERCATIONS POOR JUDGMENT CRISIS ON THE JOB CHANGES IN MOOD

VIOLENCE PUNITIVEPUNITIVE

Confidential Voluntary Available for consultation (Main Number) Jose Garcia (Direct) (Cell)