2 Aug 06DeCA/EU-CCSlide 1 of 39 Slides The State of 2 August 2006 Heidelberg, Germany Defense Commissary Agency, Europe Michael J. Dowling Director

2 Aug 06DeCA/EU-CCSlide 2 of 39 Slides Agenda OverviewOverview CDCsCDCs SalesSales ConstructionConstruction TransformationTransformation

2 Aug 06DeCA/EU-CCSlide 3 of 39 Slides Area of Responsibility

2 Aug 06DeCA/EU-CCSlide 4 of 39 Slides Surroundings Force Protection Condition Bravo+Force Protection Condition Bravo+ –Higher in some locations Deployments & redeployments continueDeployments & redeployments continue Family stress levels up with separationsFamily stress levels up with separations Sense of anxiety over futureSense of anxiety over future

2 Aug 06DeCA/EU-CCSlide 5 of 39 Slides Where We Are Today Commitment from business partnersCommitment from business partners Customer satisfaction ratings at all time highCustomer satisfaction ratings at all time high Increased variety & selectionIncreased variety & selection Shopping savings over 30%Shopping savings over 30% Averaging 98% to 99% in-stock ratesAveraging 98% to 99% in-stock rates Culturally diverse workforceCulturally diverse workforce Supporting over 40 American embassiesSupporting over 40 American embassies Employee turnover on the riseEmployee turnover on the rise

2 Aug 06DeCA/EU-CCSlide 6 of 39 Slides Typical DeCA Europe Patron Junior enlisted service member and spouseJunior enlisted service member and spouse Household 3 to 4 peopleHousehold 3 to 4 people Lives on base or within 12 miles of commissaryLives on base or within 12 miles of commissary Averages 5 visits per monthAverages 5 visits per month Spends around $500/moSpends around $500/mo

2 Aug 06DeCA/EU-CCSlide 7 of 39 Slides CDCs GermersheimGermersheim –710K SF warehouse space –275+ employees KaiserslauternKaiserslautern –125K SF –140+ employees LakenheathLakenheath –58K SF –80+ employees Marktundkuehlhallen MannheimMarktundkuehlhallen Mannheim –Commercial storage -Up to 3,000 pallets for freeze overflow

2 Aug 06DeCA/EU-CCSlide 8 of 39 Slides Capacities All CDCs at or near thresholdAll CDCs at or near threshold Slotting & racking continue to be fully utilizedSlotting & racking continue to be fully utilized Seasonal & holiday items max out operationsSeasonal & holiday items max out operations Line items carried remain relatively steadyLine items carried remain relatively steady

2 Aug 06DeCA/EU-CCSlide 9 of 39 Slides CDC Statistics CDC-GCDC-KCDC-LRCMPP In-Stock % CDC Cases/ CMPP Lbs Shipped 826K417K124K1.21M Inv EOM ($)33.2M9.3M3.1M1.2M Inv/Sales Ratio Line Items7,8211,6386, Containers Unloaded Detention ($)0000 End of June 2006

2 Aug 06DeCA/EU-CCSlide 10 of 39 Slides Downrange Support $ Shipped (000's)

2 Aug 06DeCA/EU-CCSlide 11 of 39 Slides Sales Trend DeCA Europe In $M *Projected

2 Aug 06DeCA/EU-CCSlide 12 of 39 Slides Total Region Sales FY06 vs. FY05 In $M Down 5.3% thru June vs. last year

2 Aug 06DeCA/EU-CCSlide 13 of 39 Slides Store Sales Only FY06 vs. FY05 Sales in $M Down 4.8% thru June vs. last year Calendar Days

2 Aug 06DeCA/EU-CCSlide 14 of 39 Slides Customer Count Comparison FY06 vs. FY05 Count (000) Down 6.7% thru June vs. last year

2 Aug 06DeCA/EU-CCSlide 15 of 39 Slides Store Sales By Location 48.5% of sales at Army locations48.5% of sales at Army locations –63% of our stores are on Army posts 39.9% at Air Force39.9% at Air Force –28% on Air Force bases 11.6% at Navy*11.6% at Navy* –9% on Navy installations *Includes sales to NEXMARTs

2 Aug 06DeCA/EU-CCSlide 16 of 39 Slides Ranking Highest Volume Stores Ramstein RAF Lakenheath Vogelweh Heidelberg Naples Wiesbaden Aviano Hanau Würzburg Mannheim Patch Barracks Bitburg Vicenza Sigonella Chiévres

2 Aug 06DeCA/EU-CCSlide 17 of 39 Slides Current Major Projects

2 Aug 06DeCA/EU-CCSlide 18 of 39 Slides Grafenwöhr Floor Plan Store 47K SF; sales floor area 27.3K SFStore 47K SF; sales floor area 27.3K SF Enlarged departments throughoutEnlarged departments throughout

2 Aug 06DeCA/EU-CCSlide 19 of 39 Slides Rota Floor Plan Store 50K SF; sales floor area 22.3K SFStore 50K SF; sales floor area 22.3K SF Enlarged departments throughoutEnlarged departments throughout

2 Aug 06DeCA/EU-CCSlide 20 of 39 Slides Future Major Projects

2 Aug 06DeCA/EU-CCSlide 21 of 39 Slides Chiévres Floor Plan Store 45K SF; sales floor area 22.8K SFStore 45K SF; sales floor area 22.8K SF Enlarged departments throughoutEnlarged departments throughout

2 Aug 06DeCA/EU-CCSlide 22 of 39 Slides Livorno Floor Plan Store 25K SF; sales floor area 10.9K SF Enlarged departments throughout

2 Aug 06DeCA/EU-CCSlide 23 of 39 Slides Ramstein Floor Plan Store 86K SF; sales floor area 47.1K SFStore 86K SF; sales floor area 47.1K SF Enlarged departments throughoutEnlarged departments throughout

2 Aug 06DeCA/EU-CCSlide 24 of 39 Slides Major Projects For Out Years 2008 and Beyond Bottom Line: Subject to the military services' emphasis

2 Aug 06DeCA/EU-CCSlide 25 of 39 Slides Minor Construction Sustainment Program

2 Aug 06DeCA/EU-CCSlide 26 of 39 Slides Estimating* Transformation** by Zone 2006 to End State *Timeline moving target - event driven - subject to change **Installation closure details released when unit transfers & dates are firm

2 Aug 06DeCA/EU-CCSlide 27 of 39 Slides UK Zone 2006 and Beyond Portugal the Azores (Terceira Island) 9 Commissaries RAF Menwith Hill RAF Croughton RAF Fairford RAF Lakenheath RAF Mildenhall RAF Alconbury England Lajes Field Expected To Remain Stable the Netherlands Belgium Schinnen Chiévres Sales FY05: $78M Est. End State: $74.3M

2 Aug 06DeCA/EU-CCSlide 28 of 39 Slides Med Zone 2006 and Beyond Italy Turkey Egypt Saudi Arabia Spain 12 Commissaries Aviano Vicenza Livorno Naples Sigonella Rota Mineo Ankara Incirlik Izmir Cairo Riyadh Expected To Remain Stable Sales FY05: $89.9M Est. End State: $88M

2 Aug 06DeCA/EU-CCSlide 29 of 39 Slides Bamberg Zone Beginning FY06 Germany 13 Commissaries Bad Kissingen Bamberg Schweinfurt Grafenwöhr Würzburg Ansbach Vilseck Hohenfels Garmisch Giebelstadt Kitzingen Illesheim Keflavik Sales FY05: $72.3M

2 Aug 06DeCA/EU-CCSlide 30 of 39 Slides Bamberg Zone End FY09 Germany 8 Commissaries Bamberg Schweinfurt Grafenwöhr Ansbach Vilseck Hohenfels Garmisch Illesheim Sales Est. FY09: $55M

2 Aug 06DeCA/EU-CCSlide 31 of 39 Slides Bamberg Zone End State Germany 5 Commissaries Grafenwöhr Ansbach Vilseck Hohenfels Garmisch Sales Est. End State: $35.7M

2 Aug 06DeCA/EU-CCSlide 32 of 39 Slides Ramstein Zone Beginning FY06 Germany 11 Commissaries Idar-Oberstein Neubrücke Baumholder Ramstein Sembach Vogelweh Mannheim Heidelberg Kelley Patch Panzer Sales FY05: $142.9M

2 Aug 06DeCA/EU-CCSlide 33 of 39 Slides Ramstein Zone End FY09 Germany 11 Commissaries Idar-Oberstein Neubrücke Baumholder Ramstein Sembach Vogelweh Mannheim Heidelberg Kelley Patch Panzer Sales Est. FY09: $136.1M

2 Aug 06DeCA/EU-CCSlide 34 of 39 Slides Ramstein Zone End State Germany 6 Commissaries Ramstein Sembach Vogelweh Kelley Patch Panzer Sales Est. End State: $92.5M

2 Aug 06DeCA/EU-CCSlide 35 of 39 Slides Wiesbaden Zone Beginning FY06 Germany 12 Commissaries Gießen Bad Nauheim Spangdahlem Gelnhausen Bitburg Darmstadt Büdingen Hanau Babenhausen Wiesbaden McCully Dexheim Sales FY05: $74.3M

2 Aug 06DeCA/EU-CCSlide 36 of 39 Slides Wiesbaden Zone End FY09 Germany 5 Commissaries Spangdahlem Bitburg Wiesbaden McCully Dexheim Sales Est. FY09: $37M

2 Aug 06DeCA/EU-CCSlide 37 of 39 Slides Wiesbaden Zone End State Germany 3 Commissaries Spangdahlem Bitburg Wiesbaden Sales Est. End State: $35.9M

2 Aug 06DeCA/EU-CCSlide 38 of 39 Slides In Summary Beginning 2006Beginning 2006 –57 commissaries By end 2006By end 2006 –Close Bad Kissingen, Keflavik, Kitzingen, Giebelstadt & Babenhausen Forecast reach end state around 2012Forecast reach end state around 2012 –35+% fewer stores Project end state sales at 70+% current businessProject end state sales at 70+% current business