DiSC© and Emotional Intelligence Using the Circumplex Model of DiSC® based profiles and kits to grow leaders at all levels Rosemary A. Ward, M.A., DTM, CSP www.RosemaryWard.com 231-766-WARD (9273) A Wiley Brand

BIFILLYEXIT Personal Challenge Unscramble the following word… ©Copyright 2009. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273

Process: Research Research Daniel Goldman & Emotional Intelligence (EI) Reviewed Framework of EI Goldman set out a framework of EI Connects how an individual’s potential for mastering EI skills translates to on-the-job success Four Clusters of General EI Abilities ©Copyright 2009. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273

Process: Research Emotional Intelligence Self Personal Competence Other Social Competence Recognition Self- Awareness Regulation Self-Management Relationship Management ©Copyright 2009. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273

Process: Research Research Daniel Goldman and EI Reviewed Framework of EI Four Clusters of General EI Abilities Twenty Competencies Nested in the Four Clusters Mastering Skills for On-The-Job Success Six Out of the Twenty At Least One in Each Cluster ©Copyright 2009. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273

Twenty EI Competencies Self-Awareness Emotional Self-Awareness Accurate Self-Assessment Self-Confidence Social Awareness Empathy Service Orientation Organizational Awareness Self-Management Self-Control Trustworthiness Conscientiousness Adaptability Achievement Driven Initiative Relationship Management Developing Others Communication Conflict Management Change Catalyst Building Bonds Teamwork & Collaboration Influence Leadership ©Copyright 2009. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273

Self-Awareness Emotional Self-Awareness Accurate Self-Assessment Self-Confidence ©Copyright 2009. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273

Self Awareness Self Awareness Everything DiSC® Workplace Profile – Pgs 1-6 Accurate Self-Assessment DiSC® Strengths & Opportunities for Growth What your map says about you Your style overview Your DiSC priorities Your motivators and stressors Accurate Self-Assessment May also use the Everything DiSC 363 profile (must be administered and used by a competent facilitator who has experience in this area) ©Copyright 2009. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273

Self Awareness Self-Confidence Built through self-discovery, dialogue and understanding self Example: A Day in the Life Activity DiSC® Supplemental Report This report informs on how we draw from all four styles How we use each of the priorities ©Copyright 2009. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273

Self-Management Self-Control Trustworthiness Conscientiousness Adaptability Achievement Driven Initiative ©Copyright 2009. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273

Self Management Self-Management Self-Control Trustworthiness Regulating distressing affects Everything DiSC® Workplace How I React to Each of the styles Strategies for increasing effectiveness with styles Trustworthiness Trust is built by responding to others in the way they want to be responded to Conscientiousness The state of being conscious about self and what is going on around them – Supported by all Workplace Resources ©Copyright 2009. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273

Self Management cont. Self-Management Adaptability Achievement Drive Everything DiSC Comparison Report® Optional Module: Reading Other Styles Everything DiSC Workplace Guide® What I need from others/other how to work with my style Everything DiSC Workplace Interaction Guide® Recognize Styles of Others/Respond for the Best Results Achievement Drive Everything DiSC® priorities differ per the individual Initiative People take initiative in different ways based on motivations (motivators and stressors part of Workplace Report) ©Copyright 2009. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273

Social Awareness Empathy Service Orientation Organizational Awareness Developed through practice Videos on relating poorly – then more appropriately Service Orientation Reading and responding according to priorities Organizational Awareness DiSC Team View® Everything DiSC Group Culture Report® Work of Leaders Group Report® ©Copyright 2009. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273

Relationship Management Developing Others Communication Conflict Management Change Catalyst Building Bonds Teamwork & Collaboration Influence Leadership ©Copyright 2009. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273

Everything DiSC Profiles and Kits Support EI Self-Awareness Emotional Self-Awareness Accurate Self-Assessment Self-Confidence Social Awareness Empathy Service Orientation Organizational Awareness Self-Management Self-Control Trustworthiness Conscientiousness Adaptability Achievement Driven Initiative Relationship Management Developing Others Communication Conflict Management Change Catalyst Building Bonds Teamwork & Collaboration Influence Leadership ©Copyright 2015. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273

©Copyright 2009. Training Direct, LLC Rosemary@TrainingDirectLLC.com Phone 231-766-9273