1 Society for Environmental Graphic Design | February 17, 2009 Part 6: Maps, Handouts, the Web and Dynamic Wayfinding

2 Society for Environmental Graphic Design | February 17, 2009 Movement towards Integrated Wayfinding Started in transportation, the evidence based approach that wayfinding should be integrated between signs, web and print based approaches has become a prevalent approach in healthcare facilities.

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6 Approaches Handouts Maps Kiosks The Web People

7 Society for Environmental Graphic Design | February 17, 2009 Handouts Handouts proved to be the most effective in testing with a clear connection between symbols, signs and multiple languages.

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10 Society for Environmental Graphic Design | February 17, 2009 Maps Maps can be an effective tool but also a wayfinding challenge. A large segment of the population cannot read maps and maps are difficult to design. Effective maps are often combined with directions and other Cues as well as simplified paths.

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14 Society for Environmental Graphic Design | February 17, 2009 Kiosks Dynamic Wayfinding elements are becoming more prevalent in facilities. Younger users in all cultural groups have grown more comfortable with using them. Effective systems include: Large screens and landmark orientation Integration with other information functions Connection with the web and other systems Connection with print and handouts

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17 Society for Environmental Graphic Design | February 17, 2009 The Web Web sites are becoming the methodology many people use to get wayfinding Information. Important features include: Multiple language connection Connection to the physical wayfinding in the facility Extremely simple maps and graphics Accent on wayfinding to the facility

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19 Society for Environmental Graphic Design | February 17, 2009 People Human resources are still among the most effective approaches to wayfinding. Important elements of human assistance include: Strong interpreter connection Linkage to handouts Clear physical help desk structure Clear training and methodology among staff

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