Making the client your friend

Resources and Self Training  All about MS Outlook 2010   Online MS Outlook 2010 course   Microsoft Lync 

Authentication  Outlook, Lync and Active Directory all use the same login  Adding other accounts  Delegation Access  Sharing with groups  Home outlook login is available

Outlook Basics

Inside Outlook  Navigation/Tabs Views  Home Tab Reply All Change to Appointment Rules  View Tab BCC field Show as Conversation  Detailed User View  Delivery/Read receipts

Address Books and Contacts  Auto Fill  Contacts Views  Categories  Sub contacts groups  Contacts as Outlook Address Book  Global Address Book

File storage and Sharing  2GB of storage  14 months retention policy  Public Folders Sub Folders  Personal Folder sharing  School Account folder sharing  Calendar sharing  Address Book & sharing

Calendar  Views  Multiple Calendars and Overlay  Shared Calendars  Schedule View  Calendar Publishing  School calendars

Microsoft Lync  Instant Messenger & More  Video Conferencing  File transferring  Contact lists  Desktop administration  Global Address Book