Knowledge Enabled Information and Services Science New World Order for Interactions across Enterprise Information Systems in the Flat World Amit Sheth* Kno.e.sis center, Wright State University, Dayton, OH

Knowledge Enabled Information and Services Science In the Flat World Drastic changes in the economy and businesses in the flat world –Agriculture -> Manufacturing -> Services –Global supply chain EISs have changed – albeit slowly, but interactions across businesses and EISs have changed more drastically

Knowledge Enabled Information and Services Science What has changed (1) “So far, most of the attention in Information Systems has gone to data. We believe that this attention will increasingly shift to information and knowledge on one hand and processes on the other. The first deals with service and product, the second deals with how to effectively support or render it.” [“Processes Driving the Networked Economy”, 1999]

Knowledge Enabled Information and Services Science What’s new? What is not? Lots of work related to data is reusable, but (a) data mediation in the context of more dynamic processes present new challenges not encountered above and require increasingly sophisticated use of semantics; and (b) these levels of interoperability also apply to processes and process interoperability issues. Web Services is NOT “old wine in new bottles.” Use of XML and support for an intrinsic loose coupling architecture, etc. provide just the right incremental advances in software componentry to make them practically useful, that has now resulted in wide adoption. Finally, it seems it is possible take a “semantic approach”

Knowledge Enabled Information and Services Science Gen. Purpose, Broad Based Scope of Agreement Task/ App Domain Industry Common Sense Degree of Agreement Informal Semi-Formal Formal Agreement About Data/ Info. Function Execution Qos Broad Scope of Semantics Other dimensions: how agreements are reached, … Current Semantic Web Focus Semantic Web Processes Lots of Useful Semantic Technology (interoperability, Integration) Cf: Guarino, Gruber

Knowledge Enabled Information and Services Science Dynamic and Adaptive Processes With the highly interdependent and dynamic nature of businesses and their interactions with global partners and suppliers, we see the increasing importance and relevance of and research in dynamic trading processes. –recognizing the events that affect a process –how optimally to adapt a process once an event relevant to it has been identified (“Autonomic Web Processes”).

Knowledge Enabled Information and Services Science Semantic Services Sciences (3S Model) Need to incorporate/ model Technical Human & Organizational Aspects. Semantics can play a unifying role.