OSCON July 21, 2010 Open Government - San Francisco Dave Geller Business Analyst - Emerging Technologies Department of Technology City and County of San Francisco
Agenda Origins Open Source Open Government Future Innovation
Origins CRM Public Launch March 29, 2007 Maturity Reached by May service requests taken for 17 departments Innovation in other areas began to be explored Consultant retirement
Open Source - Lab 6 servers 64 bit dual-quad processors, 32GB RAM, 250GB 2 Windows, 4 Linux Parallels Virtuozzo Density and price LAMP Stack RHEL 5.2 Apache MySQL PHP 5.2.6
MediaWiki
SugarCRM
Pligg
WordPress
Open Source - Apps
Lessons Learned Metrics Hand-offs
Open Government
DataSF
App Showcase
Open Source Software Policy
Open Government - Initiatives Twitter to 311 Open311
Lessons Learned Executive Sponsorship Metrics Hand-offs Contracts
Future Innovation SFAppStore Standing Cloud One click installs SugarCRM – GSA HR Flex use of SugarCRM CiviCRM – SFPD First install of CiviCRM EAS (fka MAD) Authoritative City addressing…stay tuned E-Government Enterprise zone Consulting with departments