Business Services Project Review January 26, 2011 Next BSPR February 23, 2011

Agenda Performance Metrics Self Sufficiency Resource Utilization Project/Enhancement Service Level Dashboard Completed Projects Business Services Change Requests Business Services Enhancement Service Requests SQL Requests/Problem Management Summary Portfolio Budget Status Priority Execution Delivery Schedule Planning Delivery Schedule Projects in Movement Program Status HCM Financials Application Development Service Request Summary Scorecard Executive Issues 1

CAPACITY 10/3-12/31 2

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Green Red Met Expected Target Did Not Meet Expected Target TargetYearJanFebMarchAprilMayJuneJulyAugSepOctNovDec 75% %38%86%82%100%55%92%84%70% % 80% 100% 60% 85% % 94% 100% 80% 85% % 86% 78% 70% % 43% 57% 67% Business Services Change Request on Time (Detail) Business Services Projects on Time (Detail) Business Services Projects on Budget (Detail) Technical Service Projects on Time (Detail) Technical Services Projects on Budget (Detail) Project/Enhancement Service Level Dashboard 4

Projects Completed Since Last BSPR Pcard – BOA Transition GPC/AR/BI for DEQ & Commerce OpenBooks PIII Time & Labor Pilot Schedule Budget 5

Business Services Change Requests On time (Detail) 6

Business Services Enhancement Service Requests 7

Problem Management SQL Requests 8

SQL Problem Management Summary 9

Portfolio Priority 10

Portfolio Priority 11

Projects in Execution Delivery Schedule 12

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Program Status HCM 16

CORE-1080 Higher Ed Payroll YELLOW Status: YELLOW Convert Higher Ed agencies from the legacy payroll system to the PeopleSoft system. TASKStartFinish Configuration – 95% complete07/01/201011/01/2010 Conversion Scripts – 80% complete07/01/201002/28/2011 Finish HR Interface Debugging/Testing07/01/201002/28/2011 Complete PY Interface Coding/Debugging/Testing09/10/201002/28/2011 UAT to begin with OU03/01/201104/26/2011 OU go-live04/26/201105/01/2011 Kickoff with OSU, Cameron, UCO01/19/2011 Requires Awareness: OU go-live has been moved to 05/01/2011 due to problems with extracts, program development (bugs) and newly discovered programs to be developed. Plan has been put in place to complete programming, fixes and business process testing prior 02/28/2011 when parallel and UAT testing is scheduled to begin Issues with Innovative have been addressed Plan will be re-baselined after the completion of Coding/Debugging/Testing Key Activities Key Overall Issues 17

CORE – 2637 ELM Rollout GREEN Status: GREEN Rollout of ELM to agencies to be completed in 3 groups. Group A - Career Tech (800), ODOT (345), OSEEGIB (516) - live 12/06/10 Group B - OPM (548), State Dept of Health (340) - live 01/31/11 Group C – OSF (090), Working on: Rehab (805) - DHS (830) - OJA (400) – go-live est 04/30/2011 Requires Awareness: Waiting on decision from Rehab, DHS and OJA for Group (C). DHS demo completed 11/08/10 – may go live with current functionality in group C Additional DHS Demo scheduled on 01/25/11 to show a larger audience the existing functionality DHS and Health are interested in additional functionality (will be next Phase SCORM). They may also be interested in using it for external learners DCS is considering another product instead of using ELM TaskStartEnd Group B - Train agency SME’s on config and setup for testing12/10/201001/31/2011 Group B - Complete UAT01/05/201101/20/2011 Group B - Go Live (post support 02/01 to 03/15)01/31/2011 Update and Load HCM Fields in Prod11/01/201001/31/2011 Group C - Train Agency SME’s04/05//201104/25/2011 Group C – Go Live (est)04/30/2011 Key Activities Key Overall Issues 18

Program Status Financials Phase II Modules 19

2692 – Treasury GL Implementation GREEN Status: GREEN Project is live – In production. TASKStartFinish Integration / User Acceptance Testing11/04/201012/08/2010 System Roll out12/11/201012/14/2010 Go-Live12/31/201001/01/2011 Change Request01/01/201101/31/2011 Requires Awareness: Additional functionality requested by the Agency. Key Activities Key Overall Issues 20

CORE – 2837 GPC AR/BI Department of Mines GREEN Status: GREEN The Team is in the process of gathering data for a +- 10% plan. TASKStartFinish BPS / Fit Analysis01/05/2011 Development of Plan01/06/201101/31/2011 Finalization of Plan01/26/200102/04/2011 Requires Awareness: We are meeting with the Water Resources Board on January 25 th to assess the viability of including them with this effort. Key Activities Key Overall Issues 21

CORE – 2838 GPC AR/BI Broadband GREEN Status: GREEN The Team is in the process of gathering data for a +- 10% plan. TASKStartFinish BPS / Fit Analysis01/05/201101/25/2011 Development of Plan01/26/201102/04/2011 Finalization of Plan02/07/200102/11/2011 Requires Awareness: Meeting scheduling difficult. Requirements not collected Key Activities Key Overall Issues 22

CORE – AM Rollout Tax Commission GREEN Status: GREEN Rollout of Asset Management to Tax Commission Requires Awareness: Need time from Particia for oversight during testing in TEST Planning for DCS to participate in QA and additional test conversion process TaskStartEnd Configure Dev and load locations and Manufacturers11/18/201001/14/2011 Test data extracts in Test01/17/201101/21/2011 Correct issues and re-test load01/24/201101/28/2011 Configure QA and Test conversion process01/31/201102/25/2011 Train Agency SME’s03/01//201103/18/2011 Production set up/conversion go-live03/20/201103/29/2011 Key Activities Key Overall Issues 23

CORE-2675 Data Staging Environment RED Status: RED Currently testing Assets. Migrated to FSINT to complete testing. Will work on contracts next. Informal notification that they need more Asset tables. TASKStartFinishODOT Access Phase I extracts (6) signed off by ODOT07/02/2010 Assets (0523)06/25/201012/31/2010TBD Billing (0512)TBD Contracts (0513)TBD Projects (0514) - will test along with roll-outTBD Sign-off on Phase II ModulesTBD Requires Awareness: Incorporating the remaining testing (projects, billing) with the ODOT project. ODOT has submitted new requests for (40) Inventory tables, (39) HR, (39) Payroll and (35) Time & Labor tables. We will need to assess these requests and determine how to move forward. Key Activities Key Overall Issues 24

CORE – 2599 GPC AR/BI ODOT GREEN Status: GREEN The Team is in the process of gathering data for a +- 10% plan. TASKStartFinish BPS / Fit Analysis01/05/201102/04/2011 Development of Plan02/07/200102/11/2011 Finalization of Plan02/14/200102/15/2011 Requires Awareness: Key Activities Key Overall Issues 25

CORE – 2674 Manager Self Service ODOT / Pilot 26 RED Status: RED Project was planned in two phases: (1) limited salary personnel April 24th (complete) and (2) all non Agile Asset personnel to coincide with ODOT GPC go- live date – on hold. Requires Awareness: Task%StartEnd Go –live Limited Pilot - Complete10004/ /24/2010 Requirements – Full Implementation - Complete10003/23/201004/07/2010 Key Activities Key Overall Issues 26

CORE – 2610 Inventory ODOT RED Status: RED On Hold. TASKStartFinish Integration Testing (see below) Prepare for User Acceptance Testing User Acceptance Testing Go Live Requires Awareness: Key Activities Key Overall Issues 27

28 Core Program Status Within 10% of planWithin 20% of PlanOver 20% of plan

29 Core Program Status Within 10% of planWithin 20% of PlanOver 20% of plan

Issues IssueStatus 1) The team and sponsors needs to gain a common understanding of how Grants, projects, and contracts will be rolled out. A document describing the Grants, Projects, Contracts rollout is being created. We will distribute and set up a meeting to discuss by the end of February 2) Funding for the planning phase for Broadband, Mines, and ODOT will last until February 15th Option 1: Set up meeting to review execution phase funding of these projects. Option 2: Move forward with funding and review results in the February 23 rd review. 3) Assets rollout is on hold until additional resources are made available. 4) Expense module +- 10% plan is complete and we are waiting on decision to move into execution. Set up executive review and determine when we want to proceed with expenses. 5) Oracle end of quarter is November. We will get a better price if we buy Business Intelligence and/or expenses at this time 30

Issues IssueStatus 6) Pay Cycle Conflict - The custom VFRA process sometimes causes pay cycle to abend when they run at the same time. The last time this occurred it delayed $5M dollars in payments by one day. Next steps : 1) investigate use of Voucher Build to replace VFRA – Oracle input & 50% plan, 2) research VFRA to see if it can be changed to avoid the conflict, 3) investigate whether the issue can be avoided via scheduling. 7) The AP Pay cycle does not always pick up and process AP vouchers with withholding. This is a inconsistent issue and the work around is to reset and rerun the paycycle. Usually the second run picks them up. This causes delays in processing and extra work for the end user to reprocess. Had a conference call with Oracle to discuss capturing data. Captured the issue with a program trace and provided other info to Oracle. Oracle has not provided a resolution. The case has been escalated. 31