GOLearn LMS Implementation Process

Initiation Specification Vendor Selection Project Implementation Operations Organizations have started with the GOLearn program at every phase from Initiation to Operations. The 5 Stages

Goals –Introduction to e-Learning –Understanding of organizational goals –Obtain support of management. Activities –Review common pitfalls –Questionnaire –Samples of what other agencies have done –Identify internal stakeholders –Create Project Charter –Determine an implementation strategy GOLearn has experience working with both e-Learning vendors and Federal Agencies. GOLearn understands the language and common pitfalls of the e-Learning industry. 1- Initiation

Goals –Determine what is required from the e-Learning system –Identify possible phases for rolling out the e-Learning system Activities –Complete Questionnaires –Conduct high-level functional requirements meeting –Conduct low-level functional requirements meetings –Create product requirements document and review –Create project requirements document and review Because of GOLearn’s experience implementing e-Learning solutions they are aptly able to assist you in determining your requirements. 2- Specification

3- Vendor Selection Goals –Select the vendors who are best able to satisfy the requirements Activities –Conduct Submission Proposal Process –Select Vendor GOLearn has already done the work of pre-selecting vendors based upon both technology and financial stability

4- Implementation Goals –To successfully implement your e-Learning system Activities & Process Groups –Project Initiation Review goals, Determine major milestones, identify stakeholders –Project Planning Determine resources, develop schedule, determine project operations –Project Execution Conduct required work, coordinate activities –Project Controlling Measure progress, avoid unnecessary scope creep –Project Closure Acceptance of final product, hand off to operations GOLearn uses a proven project management process.

5- Operations Goals –The successful day to day operation of the system –Demonstrate Value (ROI) and encourage usage –Maintenance of licenses Activities –Technical support –Marketing assistance –ROI calculations assistance GOLearn encourages the use of an application service provider model. This alleviates problems associated with internal help desk people having to support a system they are unfamiliar with and software support maintenance. GOLearn also provides assistance with internal marketing campaign development and ROI determinations.

Common Pitfalls Differences in Understanding –Time frames –Terms –Understanding of functional requirements –Acceptable work flow Implementation of Standards –Versions used –Interpretation of standards Feature Creep Not Implementing in manageable pieces Not Involving All of the Appropriate Stake Holders –IT/IT Security –Managers/End Users –HR GOLearn’s experience assists organizations to avoid common pitfalls.

Review Questionnaires

Samples

Identification of Stakeholders