1 Researching and Referencing Certificate IV Frontline Management Semester 1, 2013 Jan Coe, Librarian

2 What this session will cover: Sources for doing general background research Referencing what you’ve found Practicing referencing

3 Reproduced by Central Institute of Technology Library with the permission of Michael Carr, University of Newcastle.

4 web sites articles books Finding something nice while looking for something else It involves serendipity often Good research is not linear...

5 Tips for searching general information  Understand the assignment – what are you being asked to do? - see Overview of Task  Identify the concepts (main ideas) - Continuous improvement - Rights of customer re: CCA and OSH  Translate the topic into concepts and keywords: “Competition and Consumer Act 2010” “Occupational Safety and Health Act 1984”

6 Where to start your general research… The Library Website - your "research portal"Library Website Subject Guides Subject Guides – online guides that list keywords and phrases for searches, journals, and relevant websites Library online catalogue Library online catalogue - books are the best places to get general overviews, background information, and in-depth treatments of your topic. Online databasesOnline databases - the best places to get articles on events or topics; can range from brief and/or very localized reporting to substantial analyses and commentaries. Search engines Search engines – the best places to find company, organisation, and government websites, and links to help sheets, publications, FAQs, and resources.

7 Time to practice searching – 15 min. Count off 1 – 2 – 3 u All 1’s – search for info on PDCA u All 2‘s search for Competition & Consumer Act 2010 u All 3’s search for Occupational Health and Safety Act 1984 (WA) We’ll discuss your search strategies and results

8 Questions about your searches One’s – Did you use Wikipedia? What is your lecturer’s policy on Wikipedia? Did you look at the URL for the website and did it mean anything to you? Two’s – What is the first link you clicked on? Why did you click on it? If you wanted to get background info on the CCA, how would you edit your search? Three’s – Did you come across the phrase “harmonised OHS laws”? What website did you click on first?

9 Mercedes Benz. (2007, Jan 17). Funny commercial: beauty is nothing without brains [video file]. Retrieved from Time for lollies and a laugh!

10 What is Referencing?  Referencing is a standardized way to acknowledge the sources of information (and ideas) that you have used in your written work  The APA style is used at Central Institute of Technology

11 When do you have to reference? If you:  quote (use someone else’s exact words)  copy (use figures, tables, graphics, etc)  paraphrase (convert someone else’s ideas into your own words)

12 What if you don’t reference? You commit plagiarism!  Plagiarism is the term used when you copy another person’s ideas or opinions as your own and don’t acknowledge the original source of the information

13 Referencing is made up of in-text and end-text references  An in-text reference is the shortened version of the reference that you incorporate into the body of your report or paper.  An end-text reference is the full citation that gives enough information about the source so that someone can find it on their own.  You always have to have BOTH

14 Your one-stop guide to referencing is accessed via the Library website

15 Automated referencing tools Microsoft WORD a-bibliography-HA aspx Microsoft WORD a-bibliography-HA aspx?CTT=1 Mendeley Endnote

16 Time to practice – 25 minutes Using the referencing practice sheet, try to complete at least one of each type of reference: book online journal article website Act Remember to use Central’s APA guide if you get stuck –

17 The main things to take away: Keep a list of your references as you are writing your report or paper or use the ‘References’ feature in MS WORD 2007 or If you’ve used an in-text reference in your report or paper, you MUST have the full reference in the Reference List ASK FOR HELP if you get stuck! Watch Central’s APA Referencing video on You TubeYou Tube (highly recommended)

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