Agenda Corrective/Preventative Action Internal Auditing Management Review

Cutler-Hammer Asheville ISO Registered 7/99 Scott Plemmons Quality Assurance Manager Phone:

Nonconformance and Corrective and Preventative Action What is it? How to implement it? –Take advantage of the ISO9000 Corrective Action Process –One exception:… be sure to implement and record any changes in the documented procedures as a result of corrective/preventative actions.

Internal Auditing What is it? How to implement it? –Again, take advantage of existing ISO9001 internal auditing process. –Use existing ISO9001 auditors. –Document your findings well, and ensure they get closed through the Corrective Action Process –Have a detailed schedule of audits.

Management Review Agenda Review minutes of previous management review meeting Review results of internal audit programs  Review internal audit schedule and performance  Review non-conformities identified and closure activities. Determine whether there are any patterns to non- conformities identified.  Determine that the auditing process is properly identifying non-conformance and assuming the necessary corrective action is implemented in an effective and timely manner.

Agenda Continued... Review Emergency Preparedness and Response  Review any environmental incidents that occurred since the previous management review meeting.  Was the emergency plan implemented? Was the response adequate? What revisions were required?

Agenda Continued... Review Continual Improvement –Review objectives and targets –Review progress towards achieving objective, targets and time commitments –Determine need to adjust existing objectives and targets, and to set additional objectives and targets to conform to the environmental policy. Consider significant aspects, and views of interested parties. –Is the current organization designated to effectively manage the environmental issues identified by the EMS? –Review results of the latest Environmental Task Force review

Agenda Continued... Review EMS Suitability –Identify business changes (i.e. activities, products, services, personnel) –Does the environmental policy encompass any changes? –Does the EMS encompass any changes? [Consider regulatory requirements, aspects (significant and non-significant), objectives and targets, and EMPs.]

Agenda Continued... Other issues as identified by the environmental management representatives or the environmental management members Task force schedule next management review meeting