Libraries NI Irene Knox Chief Executive

Delivering Tomorrow’s Libraries Lifelong learning, formal and informal Access to digital skills and services Addressing social exclusion and inequality Building communities, fostering good relations Promoting creativity Review of Public Administration (RPA) Responsive, effective, efficient public services Co-ordination, collaboration, accessibility Focus on outcomes Context

The Northern Ireland Library Authority Established 1 April 2009 Libraries Act (Northern Ireland) 2008 Non-Departmental Public Body Funded by Department of Culture, Arts and Leisure Chairperson and 18 Board Members - appointed by the Minister - 11 Councillors - 8 lay members 4 year term Branded as “Libraries NI”

Vision A flexible and responsive library service which provides a dynamic focal point in the community and assists people to fulfil their potential Mission To enrich and enhance the lives of individuals and communities by providing and promoting access to learning, knowledge, creative works and cultural experiences

Key Facts (2009/10) Population 1.7 million staff 109 static service points 29 mobile libraries 1,156 public access computer terminals 7 million visits to libraries 4.6 million items borrowed 1.1 million computer sessions £31m revenue budget £4m capital budget

Themes Impact on organisational design

Senior Management Team Chief Executive Director of Planning & Performance Director of Service Delivery Director of Business Support Northern region Corporate Planning Organisational development Quality Assurance Support for learning Cultural development Southern region Resources Marketing & Communications Research Access to Information Heritage & digitisation Financial Services Payroll Human Resource Services Assets Management ICT Administration Board Secretariat Internal Audit

Senior Leadership Group Senior Management Team Business Managers Finance Manager Human Resources Manager Assets Manager ICT Manager Head of Marketing Organisational Development Manager

Key Challenges Vision, purpose and sense of identity Local accountability New organisational structure - matrix - themes - management development Cultural change Harmonisation of policies and procedures Realise efficiencies Sustainability

Benefits Regional planning Equity of provision Sharing best practice Strategic partnerships Economic and efficient Local delivery Targeted interventions Innovation Community engagement Continuous improvement