Innovation Leadership Dr Françoise Legoues

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What is innovation? “Innovation occurs at the intersection of invention and insight. It’s about the application of invention – the fusion of new developments and new approaches to solve problems.” Sam Palmisano, CEO, IBM Corporation 3

4 Managed Innovation Model Source: Jackie Fenn, Gartner Research 4 Innovation process

Social, mobile, connected, always on 20th Century 21st Century Employee work trends Working where work needs to be done…. ■ with the information that I need (data, applications, web access) ■ using any available connectivity type (wireless, high speed, secure VPN and disconnected) ■ using any corporate approved device (laptop, smartphone, tablet) ■ with the support that I need (voice, web, globally, 24x7) Work is not always a place! demographics and work trends Office has best technology Work is 9-5

Generational shifts unleash different work styles 6 OLDER WORKERSMID-CAREER WORKERS NEW GENERATION age 50 +Age 35 – 50 NEW GENERATION Born after 1980 growing as % of workforce WISDOM & INTELLECTUAL shrinking as % of workforcegrowing as % of workforce AND MIDDLE MANAGERS AND INNOVATION INSTANT MESSAGING SOCIAL NETWORKING

What about unleashing other styles too? Example: autism (refer to Thorkil Sonne’s keynote presentation)

8 8 Innovation enablers  Permission and alignment  Accessible business strategy  Collaborative innovation tools  Catalog of results  Employee communications  Social networks

Tools for the Innovation Lifecycle Brainstorm share ideas Incubate and collaborate Validate and iterate Identify the challenge Implement, go to market I N S I D E O U T S I D E Partners Clients Internal Stakeholders IBM Lines of Business FOAK Foundation: Data Center of the Future

10 Key findings  Strategy drives alignment and ultimate value realization  Permission is necessary  Open collaboration works, but is still new and risky for many  Manager awareness is key to process flow  Catalogs help pull ideas through process  Local ‘Innovation Hubs’ focus the local community and increase engagement  “They will NOT come” unless asked  Reporting business impact is critical