Presented by Jessica Finnefrock, Product Director, Blackboard Academic Suite™ April 12, 2005

A word from our lawyers… Any statements in this presentation about future expectations, plans and prospects for Blackboard and other statements containing the words "believes," "anticipates," "plans," "expects," "will," and similar expressions, constitute forward-looking statements within the meaning of The Private Securities Litigation Reform Act of Actual results may differ materially from those indicated by such forward-looking statements as a result of various important factors, including the factors discussed in the "Risk Factors" section of our most recent 10-K filed with the SEC. In addition, the forward-looking statements included in this press release represent the Company's views as of April 11, The Company anticipates that subsequent events and developments will cause the Company's views to change. However, while the Company may elect to update these forward-looking statements at some point in the future, the Company specifically disclaims any obligation to do so. These forward-looking statements should not be relied upon as representing the Company's views as of any date subsequent to April 11, Blackboard, in its sole discretion, may delay or cancel the release of any product or functionality described in this presentation.

Fostering Institution-wide Sharing with the Blackboard Content System™ Session Objectives: –Define common content problems –Examine Blackboard Content System solutions to those problems –Demonstrate the solution –Answer your questions Innovation –Powerful new connections and opportunities for learning and efficiency Results/Outcomes –Blackboard Content System is an essential part of transforming your Networked Learning Environment™

Common Content Problems Content Mayhem –File management and storage confusion Content Multiplication –Editing déjà vu - same document in multiple locations – clogging and version soup Content Isolation –Great content that no one can find, easily share –Limited tools to record and display achievement Content Vulnerability –Library Reserve Readings distributed without adequate copyright controls

COLLECTION Content and File Mgmt Versioning Disk Space and Bandwidth Mgmt DISCOVERY Blackboard Content System ™ SHARING Collaborative File Storage e-Portfolios Workflows Learning Objects Catalog e-Reserves

Content and File Management Single point of editing Create many links to one file Edit files one time to change everywhere Share files and folders with other users or members of groups Share “passes” to files with people outside of system

Versioning Track changes to documents Roll back to earlier versions

Disk Space & Bandwidth Mgmt Grant space and quota by Institution Role or User Monitor system usage Guard against system abuses

SHARING Collaborative File Storage e-Portfolios Workflows

SHARING Collaborative File Storage e-Portfolios Workflows

Collaborative Web-enabled File Storage Shared workspaces for content development: –Course content –Learning objects –Departmental resources –General Documents WebDAV support Share files and folders with other –Users –Groups –Members of courses –Institution roles

e-Portfolios Create a record of achievement Create a website Share with users and courses Send to users outside Blackboard

Workflow Send files for approval Review content to ensure quality Route files to other users and allow the sender to track the progress on completion

DISCOVERY Learning Objects Catalog e-Reserves

DISCOVERY Learning Objects Catalog e-Reserves

Learning Objects Catalog Search high- quality content Browse by category Keyword searches Find targeted content with metadata tags Full-text search

e-Reserves Seamlessly integrate library materials into course environment Librarians manage digital copyright requirements Control content to enforce copyright policies

Let’s take a look at the product in action

Closing Slide Innovating Together in ‘05: –Sharing –Collection –Discovery …all possible with the Blackboard Content System Resources Available: –Copy of presentation will be available on the Users Conference Website –Sign up for Webinars from the Bb website ( Follow up Contact: –Jessica Finnefrock IF YOU ONLY REMEMBER 1 THING: –Capabilities of the Blackboard Content System will take your institution to the next level