Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies 11-10-03 Minimizing (Some Of) The Subjectivity in Risk Assessments.

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Presentation transcript:

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Minimizing (Some Of) The Subjectivity in Risk Assessments David C. Hall Senior Risk Manager SRS Technologies – Washington Group

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies How to get all (or most) risk assessments, regardless of type (software, hardware, integration, management, external, etc.) justifiable, repeatable and comparable has been one of the holy grails of Risk Management for years. Question: What is One of Our Greatest Problems?

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Objection to implementing Risk Management and acting upon risk information - risk assessments are subjective. Are the risk assessments justifiable, repeatable and comparable over an entire project? One cannot easily justify assigning a 80% likelihood to a risk occurring when others with more, the same or less experience are ascribing a 10% - 90% likelihood of occurrence to the same or a similar risk. Objection to Risk Assessments

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies One possible methodology that meets at least some of this requirement. 1. Incorporate the estimated Likelihood of Occurrence into a set of specifically defined levels under a set of generic risks rather than considering it as a separate factor. Basically, the assumption behind this methodology is that the more mature the process, the more experience available, the more detailed the design, etc., the lower the likelihood of occurrence of a specific risk becomes. 2. Define specific Consequences to be used. So, How to Address This Problem?

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Generic Risk Areas Cost Development Schedule Development Requirements Definition and Stability Design and Engineering Maturity Legal Transportation Complexity History/Experience Technology Maturity Customer/User Interaction Maturity of COTS/GOTS/NDI/Reuse component Fabrication Resources Testing Required to Establish Functionality Methodology and Process Maturity Development Support Resources Personnel Hardware and Software Interface Definition and Control Hardware Product Integration Maturity Hardware and Software Integration Maturity Integration Environment and Resources Testing Required to Establish Functionality Logistics Requirement Performance Functionality Testing Support Resources Facility/Site Resources Data Requirements

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Risk Assessment Levels Technology Maturity A - Pre-Concept. Scientific research required & no supporting tech base B - Concept Development. Application concept is not complete but solid tech base C - Engineering Model/Breadboard. Functional hardware model has passed performance/functional tests for component maturation D - Prototype. Fit, form, and function have been demonstrated by a technically analogous hardware component. Prototype passed qualification & acceptance tests. E - Operational. A technically identical (but not necessarily physically identical) hardware item is currently operational and deployed in an environment similar to XXX.

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Design and Engineering Maturity A - New or breakthrough advance in design capability is required (e.g., concept design not formulated or modeled). B - Moderate engineering development is required using published design knowledge (e.g., preliminary design not completed). C - Design effort required using standard, existing components beyond their original accepted specifications levels (e.g., simple packaging changes, minor configuration changes, and tailored component changes). D - Design effort required using standard, existing components within their original specification levels (e.g., design effort and drawings completed). E - Designed or off-the-shelf item meets XXX performance requirements, but needs qualification. Risk Assessment Levels

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Risk Assessment Levels Fabrication Process A - No comparable process exists and one or more key attributes are expected to exceed the state-of-the-art. B - Integrated process is a combination of demonstrated processes and all relevant attributes are within the state-of-the-art, but are not within the norm demonstrated by the XXX team. C - Integrated process is a combination of demonstrated processes and two or more key attributes exceed the norm demonstrated by the XXX team. D - Integrated process is a combination of demonstrated processes and one key attribute exceeds the norm demonstrated by the XXX team. E - Modification of an existing XXX integrated process to meet key attributes.

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Personnel A - No approved plan to staff the development activities. B - An approved plan exists to staff the development activities, but sufficient personnel are not available. C - Sufficient personnel exist, but have less than one year average experience. D - Sufficient personnel are available with average experience exceeding one year and are functioning as a team. E - Sufficient personnel are available and have created similar validated XXX hardware items. Risk Assessment Levels

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies How About Importance of the Risk Likelihood Level? Once the risk likelihood level definitions are agreed on – a Project can then establish a weighing factor for each level, And determine if they will consider any dependencies between risks.

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Consequence (Co) Definitions Catastrophic - Failure to meet the objectives would result in significant non-achievement of Key Performance Parameters, or Program derivatives of them. The failure could not be recovered in subsequent project phases without significant cost (>20% of Program budget, or $5M, whichever is greater) or schedule impact (> 10 months to critical path), or equivalent combination thereof. Major - Failure to meet the objectives would degrade the system below the Key Performance Parameters, or project derivatives of them. The failure could be recovered in subsequent project phases with moderate cost (10-20% of Program budget, or $1-5M, whichever is greater) or schedule impact (6-10 months to critical path), or equivalent combination thereof. Significant - Failure to meet the objectives would result in degradation of secondary performance requirements or a minimal to small reduction in performance. The failure could be recovered in subsequent project phases with minimal cost (5-10% of Program budget, or $500K – $1M, whichever is greater) or schedule impact (3-6 months to critical path), or equivalent combination thereof. Minor - Failure to meet the objectives would result in minimal degradation of secondary requirements. No reduction in performance. Impact to cost (<5% of Program budget or < $500K, whichever is greater) and schedule is minimal (< 3 months), or equivalent combination thereof. Negligible - Failure to meet the objectives would create insignificant impact on secondary performance requirements. No cost or schedule impact

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Risk Analysis Consequence (Impact) Likelihood Level of Risk Low Moderate High XX ZZ EE CC YY

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies COMPARE THE RELATIVE IMPORTANCE WITH RESPECT TO: GOAL 1=EQUAL 3=MODERATE 5=STRONG 7=VERY STRONG 9=EXTREME 1Technology Design Engr 2Technology Fab Process 3Technology Fab Reqmts 4Design Engr Fab Process 5Design Engr Fab Reqmts 6Fab Process Fab Reqmts AbbreviationDefinition GoalHardware Risk Assessment - Meeting PD/RR Exit Criteria TechnologyThe uncertainty in... availability and promise of technology Design EngineeringThe uncertainty... due applying technology to meet the requirements Fabrication ProcessThe uncertainty associated with the fabrication process Fabrication Resources The uncertainty with the...fabrication elements used to build... Technology.212 Design Engr.196 Fab Process.518 Fab Resources.074 Inconsistency Ratio =0.14

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Technology Maturity

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Quantitative Risk Scoring Technology Maturity 48 - Pre-Concept. Scientific research required & no supporting tech base 24 - Concept. Documented design meeting functional requirements is complete 16 - Engineering Model/Breadboard. Functional hardware model has passed performance/functional tests for component maturation 9 - Prototype. Fit, form, and function have been demonstrated by a technically analogous hardware component. Prototype passed qualification & acceptance tests. 4 - Operational. A technically identical (but not necessarily physically identical) hardware item is currently operational and deployed in an environment similar to XXX. Base - 100

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Risk Assessment Method HardwareSoftware Technical MaturityDesign and Engineering Maturity Design and Engineering MaturityMethodology and Process Maturity Fabrication ProcessDevelopment and Support Resources Fabrication ResourcesPersonnel Personnel COTS vs Developed Integration Hardware/Software Interface Definition and Control Hardware Product Integration Maturity Hardware/Software Integration Maturity Integration Environment and Resources Personnel Risk Score= Lo * Co Where Lo = Likelihood Level and Co = Consequence

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Consequence of Failure : 0.7 ( Degradation of Performance) Risk FactorsLo Level #1 Design & Engineering Maturity Engineering development is required using proven design knowledge & similar products exist #2 Methodology & Process Maturity XXX process defined, but not in place for the CSCI or documented for design applications #3 Development Support Resources0.010 Three or more required XXX software Development support resources are not in use. Those available are proven to work together #4 Personnel Sufficient personnel are available with average Experience exceeding one year and are Functioning as a team Example: Software WBS XX Risk Assessment Other programs have similar Software – YYYY, BBBB and MM26 XXX processes are defined, but only a portion of the total development process has been utilized. Processes may change prior to June 2003 Currently host equipment and test tools are in use. Not all automated support tools are in use At or above Phase II staffing profile. Average experience is greater than one year. Comments

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies WBS Elements Example: WBS Element Risk Scores Risk Scores Software ElementsHardware ElementsIntegration Elements

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Towards Better Methods Risk Management poses difficult quantitative problems. Much of conventional statistics has to do with the “average” or the “norm” or the “expected”. Risk Management has more to do with the unplanned and the “unexpected”. Three Technical Issues: 1.How do you model volatility? 2.How do you model extremes and stress events? (highly Optimized Tolerance) 3.How do you model correlation and concentration risks? “Extremes occur together”.

Plan ENTERPRISE Assess Handle Monitor RISK MANAGEMENT Communicate David Hall, SRS Technologies Summary/Conclusions We will never get absolute results. Risk Management mainly deals with people’s actions, perceptions, feelings and concerns. Very few of our risks are “Acts of God”. This technique aids in reducing subjectivity and demands evaluation and justification for decisions about risks and reduces the objections to using risk information. It provides a technique to get all (or most) risk assessments, regardless of type (software, hardware, integration, management, external, etc.) justifiable, repeatable and comparable.