The Art of the Factfinding Experience™ International Insurance & Finance Congress 2008 Joey Davenport
Paradigm #1 ComplianceAlignment
Paradigm #2 TransactionalRelational
Paradigm #3 SurfaceIn-Depth
Beliefs The sale is made in the factfinder. The process is the product.
CLOSE SOLUTION DESIRE PROBLEMS FACTSFEELINGS
CLOSE SOLUTION DESIRE PROBLEMS FACTS FEELINGS
CLOSE SOLUTION DESIRE GAPS FACTSFEELINGS
T I M E TENSION RelationshipTension Internal Tension (Desire)
Factfinding Process Make a Connection Capture Desire Create Alignment
Making a Connection: Active Listening
“The key to the heart is the ear” Voltaire
“The deepest principle in human nature is the craving to be understood and appreciated” William James
“Seek first to understand, then to be understood” Stephen Covey
Capturing “True” Desires
Courageous Conversations Why do advisors avoid engaging in these difficult conversations? Why do prospects and clients avoid these difficult conversations? What are the benefits of engaging in these conversations?
Premium Need for Life Insurance
Premium Need Life Insurance Sell Your Home
Premium Need Life Insurance Sell Your Home Leave School/Friends
Premium Sell Your Home Leave School/Friends Need Life Insurance Student Loans
Premium Need Life Insurance Student Loans Leave School/Friends Lifestyle Impacted
Creating Alignment
CMAMA™ To what extent is the commitment: CLEARMEANINGFULACHIEVEABLEMEASURABLE AGREED UPON
Conclusion