ADMINISTRATIVE OFFICE MANAGEMENT

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Presentation transcript:

ADMINISTRATIVE OFFICE MANAGEMENT Chapter 3 Administrative Management Activities in the Workplace Chapter 3 Administrative Office Management, 13th Ed

AMA’s Survey Findings About Administrative Professionals Have increasingly assumed more responsibility Are doing more work than before Have taken on more of a leadership role in the workplace Chapter 3 Administrative Office Management, 13th Ed

Key Administrative Management Workplace Skills Leadership A problem solving, solutions-driven approach Project management Team building Multitasking Communication and public speaking Chapter 3 Administrative Office Management, 13th Ed

TRANSPARENCIES - AOM (ODGERS) Virtual Coordinator Will be the connecting point in workplaces where many lines intersect, coordinating for various groups, arranging meeting logistics and videoconferences Chapter 3 Administrative Office Management, 13th Ed

Administrative Office Management, 13th Ed Literacy Skills Information Literacy Workplace Literacy Global Literacy Cultural Literacy Chapter 3 Administrative Office Management, 13th Ed

Major Areas of Management Study Leadership and Communication Skills Human Resources Management Workplace Systems and Technology Administrative Services Management Chapter 3 Administrative Office Management, 13th Ed